Mission Operations Engineer, Connected Warfare

Anduril
United States
Workplace: OnsiteFull timeUSD 129,000 - 161,000 annuallyFunction: Customer Support (Service Desk)Skills: ["Stakeholder management","Problem-solving","Technical communication","Leadership"]

Provide post-sales technical support and training for Anduril Voyager solutions in tactical and non-tactical environments. Partner with Sales, Engineering, Marketing, and Operations to troubleshoot issues virtually and on-site, evaluate existing solutions for upgrades, and escalate problems to Tier 1 for continuous improvement. Own day-to-day support for NOC and training infrastructure (networks, servers, databases), maintain test lab readiness, document system knowledge, and ensure system configuration traceability.

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Anduril
Anduril
9 months ago

Mission Operations Engineer, Connected Warfare

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Provide post-sales technical support and training for Anduril Voyager solutions in tactical and non-tactical environments. Partner with Sales, Engineering, Marketing, and Operations to troubleshoot issues virtually and on-site, evaluate existing solutions for upgrades, and escalate problems to Tier 1 for continuous improvement. Own day-to-day support for NOC and training infrastructure (networks, servers, databases), maintain test lab readiness, document system knowledge, and ensure system configuration traceability.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Provide virtual and on-site technical support and training to customers for Anduril Voyager solutions in tactical and non-tactical environments.
  • •Support Sales in customer meetings by evaluating solutions and recommending upgrades.
  • •Ensure day-to-day operations of NOC and training technology infrastructure, including networks, servers, and databases.
  • •Assist customers remotely and on-site to resolve issues and escalate technical problems to Tier 1.
  • •Maintain test lab environment, document knowledge, and ensure log/traceability of system configurations and create operations/installation/maintenance manuals.
Travel: Medium travel

Pay and Benefits

Salary: USD 129,000 - 161,000 annually
Equity and Bonus:Equity

Key Requirements

  • •Experience in program management and product deployment roles.
  • •Exceptional interpersonal and stakeholder management skills.
  • •Understanding of U.S. and allied military operations, doctrines, and multi-domain environments.
  • •Ability to translate and decompose highly technical concepts into operational requirements and performance specifications.
  • •Strong problem-solving skills across hardware, software, and networking, with a willingness to travel (25-50%).
Skills:Stakeholder managementProblem-solvingTechnical communicationLeadership
Languages:English
Tech Stack:Machine learningAutonomyDistributed networkingMulti-modal sensor fusionNetworkingNetworksServersDatabasesDoD networksSATCOMRadios

Eligibility

Security Clearance:Active U.S. security clearance

Company Brief

Anduril
Designs and builds advanced defense systems combining autonomous aircraft, sensors, and AI-driven software for military and national security applications, focused on modernizing battlefield capabilities and distributed sensing.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Costa Mesa, United States
Founded: 2017
WebsiteLinkedIn