Client Service Adviser - Commercial SME Insurance

Aon
Glasgow
Workplace: HybridFull timeFunction: Insurance & ActuarialSkills: ["Relationship management","Organisation","Prioritisation","Adaptability","Teamwork"]

Serve assigned commercial SME insurance clients within Aon’s SME & Specialisms team, delivering a high level of service while working alongside your team. Identify improvements to client risk and insurance programmes, negotiate renewal and mid-term adjustments, and prepare marketing presentations and renewal reports. Build strong insurer relationships and use broader Aon product/service knowledge to spot revenue growth opportunities and make tailored recommendations.

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FursaFursa
Aon
Aon
3 days ago

Client Service Adviser - Commercial SME Insurance

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Serve assigned commercial SME insurance clients within Aon’s SME & Specialisms team, delivering a high level of service while working alongside your team. Identify improvements to client risk and insurance programmes, negotiate renewal and mid-term adjustments, and prepare marketing presentations and renewal reports. Build strong insurer relationships and use broader Aon product/service knowledge to spot revenue growth opportunities and make tailored recommendations.
Location: Glasgow
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial

Key Responsibilities

  • •Work independently while supporting your team to deliver the highest level of service to assigned clients.
  • •Identify potential improvements to client risk and insurance programmes and implement recommended changes when required.
  • •Negotiate renewal terms, mid-term adjustments, cover extensions, and new business terms.
  • •Prepare comprehensive marketing presentations and renewal reports to enable full cover comparisons.
  • •Establish and grow effective working relationships with insurers, differentiating via cover, service, and industry knowledge; identify revenue development opportunities and recommend options to clients.

Key Requirements

  • •Insurance experience (commercial, personal lines, claims, or other insurance background).
  • •Fully conversant with FCA principles, procedures and processes.
  • •Strong organisational skills with the ability to prioritise work and deliver accurately and on time.
  • •Embrace change and react positively in day-to-day work.
  • •Proven relationship management skills and ability to work well in a team and collaborate with others.
Experience:Insurance
Skills:Relationship managementOrganisationPrioritisationAdaptabilityTeamwork
Licenses:FCA principles
Languages:English

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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Glassdoor: 3.9
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