CarMax

1 month ago

Customer Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Guide customers through the used-vehicle buying, selling, and servicing journey by delivering exceptional, customer-first support. You’ll learn hands-on responsibilities such as sales assistance, vehicle condition assessments, inventory check-in and scanning, paperwork processing, and coordinating service appointments and repair-order invoice accuracy. The role emphasizes accuracy, process adherence, and CarMax’s standards for quality, integrity, and EH&S compliance in a fast-paced environment.

Location: Denver

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications.
•Conduct accurate vehicle condition assessments and communicate findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to meet CarMax Quality Standards.
•Coordinate service appointments and review repair order invoices for billing accuracy while handling required administrative tasks.

Pay and Benefits

Salary: USD 19 - 28.5 hourly

Perks:Paid SickPaid LeaveHoliday Pay

Key Requirements

•High School Diploma or equivalent and a valid driver’s license.
•Strong communication skills with confidence representing CarMax and its products.
•Ability to build lasting relationships and create win-win solutions for customers.
•Ability to balance customer needs with business goals and follow processes accurately.
•Ability to manage multiple tasks with attention to detail and meet deadlines, including lifting up to 25 lbs and reading/transcribing data accurately.

Education:High School

Skills:CommunicationRelationship buildingIntegrityTeamworkAttention to detail

Licenses:Valid driver’s license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website

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CarMax

1 month ago

Customer Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: Denver

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications.
•Conduct accurate vehicle condition assessments and communicate findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to meet CarMax Quality Standards.
•Coordinate service appointments and review repair order invoices for billing accuracy while handling required administrative tasks.

Pay and Benefits

Salary: USD 19 - 28.5 hourly

Perks:Paid SickPaid LeaveHoliday Pay

Key Requirements

•High School Diploma or equivalent and a valid driver’s license.
•Strong communication skills with confidence representing CarMax and its products.
•Ability to build lasting relationships and create win-win solutions for customers.
•Ability to balance customer needs with business goals and follow processes accurately.
•Ability to manage multiple tasks with attention to detail and meet deadlines, including lifting up to 25 lbs and reading/transcribing data accurately.

Education:High School

Skills:CommunicationRelationship buildingIntegrityTeamworkAttention to detail

Licenses:Valid driver’s license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website