Stride Learning

3 days ago

Partner Solutions Sr Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Own day-to-day partner account planning, implementation, and support for digital learning programs—driving onboarding, launch, training, troubleshooting, and ongoing skill building. Coordinate internal resources across enrollment, operations, curriculum, instruction, support, billing, and professional development to ensure seamless service delivery. Deliver partner updates on timelines and campaign progress, monitor program outcomes, provide consultative recommendations, and help support growth and retention through proactive customer advocacy.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Serve as a key point of contact for account ongoing planning, implementation, and support.
•Proactively identify and address ongoing training and support needs to improve customer experience.
•Coordinate resources to deliver seamless service across marketing/enrollment, operations, curriculum, instruction, support, billing, and professional development.
•Provide regular updates to partners on school support, services, timelines, operations, and campaigns.
•Develop and maintain understanding of customer needs and contract terms to ensure compliance, support growth and retention, monitor program outcomes, and escalate technical issues as needed.

Travel: High travel

Pay and Benefits

Salary: USD 69,906 - 85,000 annually

Perks:Health InsuranceRetirementPaid Leave

Key Requirements

•Bachelor’s degree.
•Five (5) years of related experience (or an equivalent combination of education and experience).
•Proficiency with Microsoft Office tools (Outlook, Word, Excel, PowerPoint, Project, Visio) and web tools.
•Ability to travel up to 30% of the time; may travel locally up to 50% during peak season.
•Ability to clear a required background check.

Experience:5+ yearsEducationDigital learning

Education:Bachelor's

Skills:Consultative approachProactive problem-solvingCollaborationTrusted advisoryTroubleshooting

Tech Stack:Microsoft OfficeOutlookWordExcelPowerPointProjectVisioWeb proficiencySalesforcePowerSchoolCanvasMicrosoft TeamsZoom

Company Brief

Stride Learning

Builds digital learning solutions and instructional design services for organizations and educators, offering personalized curriculum, training, and professional development aimed at improving learner outcomes and engagement.

Industry: EdTech

Website

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Stride Learning

3 days ago

Partner Solutions Sr Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Serve as a key point of contact for account ongoing planning, implementation, and support.
•Proactively identify and address ongoing training and support needs to improve customer experience.
•Coordinate resources to deliver seamless service across marketing/enrollment, operations, curriculum, instruction, support, billing, and professional development.
•Provide regular updates to partners on school support, services, timelines, operations, and campaigns.
•Develop and maintain understanding of customer needs and contract terms to ensure compliance, support growth and retention, monitor program outcomes, and escalate technical issues as needed.

Travel: High travel

Pay and Benefits

Salary: USD 69,906 - 85,000 annually

Perks:Health InsuranceRetirementPaid Leave

Key Requirements

•Bachelor’s degree.
•Five (5) years of related experience (or an equivalent combination of education and experience).
•Proficiency with Microsoft Office tools (Outlook, Word, Excel, PowerPoint, Project, Visio) and web tools.
•Ability to travel up to 30% of the time; may travel locally up to 50% during peak season.
•Ability to clear a required background check.

Experience:5+ yearsEducationDigital learning

Education:Bachelor's

Skills:Consultative approachProactive problem-solvingCollaborationTrusted advisoryTroubleshooting

Tech Stack:Microsoft OfficeOutlookWordExcelPowerPointProjectVisioWeb proficiencySalesforcePowerSchoolCanvasMicrosoft TeamsZoom

Company Brief

Stride Learning

Industry: EdTech

Website