Roadside Service Technician - Massey Cadillac of Orlando (North)

Sonic Automotive
Orlando
Workplace: OnsiteFull timeUSD 25 - 28 hourlyFunction: Field Service, Maintenance & Skilled TradesSkills: ["Customer service","Communication","Professionalism","Independent work","Decision-making"]

Provide mobile roadside assistance and light vehicle repair at customer locations, responding to service calls professionally and safely. Perform tasks such as battery testing/replacement, tire changes, jump-starts, lockout assistance, and minor repairs. Diagnose issues to recommend repairs or towing, communicate service options to customers, and complete accurate documentation. Maintain company tools/vehicles and deliver consistently high customer satisfaction.

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FursaFursa
Sonic Automotive
Sonic Automotive
5 days ago

Roadside Service Technician - Massey Cadillac of Orlando (North)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Provide mobile roadside assistance and light vehicle repair at customer locations, responding to service calls professionally and safely. Perform tasks such as battery testing/replacement, tire changes, jump-starts, lockout assistance, and minor repairs. Diagnose issues to recommend repairs or towing, communicate service options to customers, and complete accurate documentation. Maintain company tools/vehicles and deliver consistently high customer satisfaction.
Location: Orlando
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Respond to roadside assistance calls in a timely and professional manner.
  • •Perform basic vehicle services including battery testing/replacement, tire changes, jump-starts, lockout assistance, and minor repairs.
  • •Diagnose and assess vehicle issues to determine appropriate solutions or towing recommendations.
  • •Operate and maintain company vehicles, tools, and equipment in accordance with safety standards.
  • •Complete service documentation, work orders, and customer records accurately and promptly.

Pay and Benefits

Salary: USD 25 - 28 hourly
Perks:Health InsuranceDentalVisionHsa401kPaid LeavePaid Training

Key Requirements

  • •Previous automotive technician, roadside assistance, or mechanical experience preferred.
  • •Basic knowledge of vehicle systems, diagnostics, and light repair procedures.
  • •Valid driver’s license with an acceptable driving record.
  • •Must be legally authorized to work in the United States.
  • •Ability to lift, carry, and maneuver automotive equipment and components, and to work flexible schedules including evenings/weekends.
Experience:AutomotiveRoadside assistanceMechanical repair
Skills:Customer serviceCommunicationProfessionalismIndependent workDecision-making
Licenses:Valid driver’s license
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Sonic Automotive
Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1997
WebsiteLinkedIn