GTM Engineer, Revenue Operations

Freshworks
San Mateo
Workplace: HybridFull timeUSD 202,000 - 250,000 annuallyFunction: Revenue Operations (RevOps)Skills: ["Hands-on problem solving","Cross-functional collaboration","Systems thinking","Prototype-to-production execution","Workflow optimization"]

Build AI-powered GTM workflows that turn buyer and engagement signals into actionable next steps for Sales and RevOps teams. Connect and enrich data across Salesforce, Marketo, Outreach, intent and product usage sources, then automate routing, scoring, research, and personalization through integrations and agentic tools. Partner with frontline teams to prototype quickly, measure impact, and productionize reliable AI workflows with guardrails, monitoring, and validation.

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Freshworks
Freshworks
2 days ago

GTM Engineer, Revenue Operations

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Build AI-powered GTM workflows that turn buyer and engagement signals into actionable next steps for Sales and RevOps teams. Connect and enrich data across Salesforce, Marketo, Outreach, intent and product usage sources, then automate routing, scoring, research, and personalization through integrations and agentic tools. Partner with frontline teams to prototype quickly, measure impact, and productionize reliable AI workflows with guardrails, monitoring, and validation.
Location: San Mateo
Workplace: Hybrid
Employment Type: Full time
Job Function: Revenue Operations (RevOps)
Seniority: Mid level

Key Responsibilities

  • •Design and deploy AI-powered GTM agents and automations across lead management, account research, routing, scoring, prioritization, personalization, seller briefings, and follow-up.
  • •Connect and enrich buyer signals across web activity, intent, product usage, CRM history, engagement data, and third-party sources to identify high-value accounts and recommended actions.
  • •Build integrations and workflows across systems like Salesforce, Clay, Marketo, sales engagement platforms, enrichment providers, internal data sources, and AI tools.
  • •Create tools using LLMs, APIs, webhooks, automation platforms, and scripting to help sellers and revenue teams work more effectively.
  • •Partner with Sales, SDR/BDR, Marketing Ops, Sales Ops, RevOps, and Demand Gen teams to translate workflow friction into working technical solutions and production-ready AI workflows with guardrails and monitoring.

Pay and Benefits

Salary: USD 202,000 - 250,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionDisability InsuranceLife InsurancePaid LeaveFlexible SpendingCommuter BenefitsWellness StipendAdoption LeaveParental Leave

Key Requirements

  • •Experience in Revenue Operations, Sales Operations, GTM Operations, Revenue Technology, Marketing Operations, or similar GTM function.
  • •Strong understanding of B2B revenue workflows including lead management, routing, enrichment, qualification, account prioritization, prospecting, and pipeline generation.
  • •Hands-on builder experience creating automations, integrations, internal tools, or data workflows—not just managing systems.
  • •Experience working with GTM platforms such as Salesforce, Marketo, Clay, Outreach, Salesloft, HubSpot, or similar.
  • •Hands-on experience building AI/LLM-powered workflows or agents using tools like Claude, OpenAI, Relevance, MCP, n8n, or Workato, plus comfort with APIs and webhooks.
Experience:B2BGTMRevenue Operations
Skills:Hands-on problem solvingCross-functional collaborationSystems thinkingPrototype-to-production executionWorkflow optimization
Languages:English
Tech Stack:SalesforceMarketoClayOutreachSalesloftHubSpotLLMsAPIsWebhooksAutomation platformsScriptingClaudeOpenAIRelevanceMCPN8nWorkatoSQLPythonJavaScript

Company Brief

Freshworks
Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor