Solution Advisor Specialist - SAP Academy for Customer Success- Washington DC (Hybrid)

SAP
Washington
Workplace: HybridFull timeFunction: Customer Support (Service Desk)Skills: ["Complex problem-solving","Adaptability","Learning agility","Customer-facing communication","Resilience"]

Complete a 10-month SAP Academy for Customer Success program that prepares you for a customer-facing Solution Advisor career. Partner with customers and prospects to identify business challenges, lead discovery and executive discussions, and deliver software demonstrations. Build deal support and demand-generation capability through marketing events, RFP responses, and Design Thinking sessions, while receiving mentorship and hands-on training to guide customers through digital transformation.

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SAP
SAP
7 hours ago

Solution Advisor Specialist - SAP Academy for Customer Success- Washington DC (Hybrid)

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Last checked: 7 hours agoStatus: Live

Job Summary

Complete a 10-month SAP Academy for Customer Success program that prepares you for a customer-facing Solution Advisor career. Partner with customers and prospects to identify business challenges, lead discovery and executive discussions, and deliver software demonstrations. Build deal support and demand-generation capability through marketing events, RFP responses, and Design Thinking sessions, while receiving mentorship and hands-on training to guide customers through digital transformation.
Location: Washington
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Graduate level

Key Responsibilities

  • •Successfully complete a 10-month program that builds a foundation for a successful customer-facing career.
  • •Participate in experiential learning and training to acquire business, industry, and SAP solution skills using emerging technologies.
  • •Work with customers to gain real-world experience and learn to guide customers through their digital transformation journey.
  • •After program completion, lead customer discovery sessions and survey activities to uncover business challenges and innovation opportunities.
  • •Deliver engaging software demonstrations and provide demand generation and deal execution support (e.g., marketing events and RFP responses).
Travel: High travel

Key Requirements

  • •2-3 years of professional experience with a foundation in technical and business processes, with exposure to relevant technologies and solutions.
  • •Technical and business process knowledge plus strong complex problem-solving skills to support solution delivery and operational efficiency.
  • •A cooperative, productive approach to working relationships internally and externally.
  • •Ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
  • •Understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
Skills:Complex problem-solvingAdaptabilityLearning agilityCustomer-facing communicationResilience
Languages:English

Company Brief

SAP
Global enterprise software company best known for ERP systems and business applications covering finance, supply chain, procurement, HR, analytics, and customer management for large organizations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Walldorf, Germany
Founded: 1972
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor