Teller

FB Financial
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Customer service","Communication","Attention to detail"]

As a Teller in Cartersville, GA, you will be the first point of contact for customers, processing transactions and answering inquiries while upholding bank policies and security procedures. You’ll maintain cash drawer integrity, balance ATMs, and identify counterfeit currency. You’ll educate customers on digital banking options and refer opportunities to bank partners for cross-sell, contributing to a consistent, high-quality FirstBank service experience.

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FB Financial
FB Financial
5 months ago

Teller

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

As a Teller in Cartersville, GA, you will be the first point of contact for customers, processing transactions and answering inquiries while upholding bank policies and security procedures. You’ll maintain cash drawer integrity, balance ATMs, and identify counterfeit currency. You’ll educate customers on digital banking options and refer opportunities to bank partners for cross-sell, contributing to a consistent, high-quality FirstBank service experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Assist customers with transactional needs according to established guidelines, brand model and service standards, including answering basic customer inquiries regarding account balances, transaction history, service charges, interest rates, etc.
  • •Maintain daily operational standards, including cash drawer security, daily balance of cash drawer, item capture procedures, counterfeit currency identification, count and roll coins, balance ATM, adequate supplies in teller station, etc.
  • •Demonstrate knowledge of available products and services, and educate customers on emerging bank technology and digital solutions such as mobile, online, ATM and other offerings
  • •Recognize customer needs and refer customers to appropriate bank partner(s) for cross-sell or service opportunities
  • •Protect the bank from unnecessary risk or exposure by being familiar with bank procedures and confidentiality guidelines, including currency transaction reports, suspicious activity reports, Regulation CC holds and documentation, robbery procedures, etc.

Key Requirements

  • •High school diploma or the equivalent required
  • •Basic computer and math skills
  • •Less than two years
  • •Must be bonded within first six months of employment
  • •Access to and/or work with sensitive and/or confidential information
Experience:BankingFinancial services
Education:High School
Skills:Customer serviceCommunicationAttention to detail

Company Brief

FB Financial
FB Financial (FirstBank) is a regional bank offering consumer and commercial banking services, including deposits, lending, mortgage, and wealth management solutions to individuals and businesses across its branch footprint.
Industry: Banking
Growth: Established Company
Headquarters: Nashville, United States
Website