Fora

2 days ago

Director, Advisor Relations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Own retention for Fora X’s highest-value advisors by building a scalable Advisor Relations function: the travel-knowledge expert bench, advisor experiences, and recognition programs. Design systems (segmentation, allocation, measurement) that keep high-touch community feel while scaling advisor support. Lead end-to-end advisor sentiment responses, partnering with support, product, and programming to resolve issues and improve outcomes.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Director level

Key Responsibilities

•Develop and lead the Advisor Relations team, managing the travel-knowledge expert bench and programming at scale.
•Own the strategy and execution of advisor-retaining experiences, partnering with Advisor Events and Partner teams to refine goals, advisor fit, and investment allocation.
•Own Fora X recognition programs end-to-end, including operations, year-round experiences/events, and qualification criteria; collaborate with lifecycle marketing on recognition.
•Own Fora X advisor sentiment by leading response to issues, building cross-functional escalation processes, and creating resolution accountability across teams.
•Run the travel-knowledge bench as a service center to advise business partners on travel nuances and conference selection.

Pay and Benefits

Salary: USD 170,000 - 190,000 annually

Equity and Bonus:Equity

Perks:Paid LeaveHealth InsuranceDentalVisionWellhub Memberships401kCommuter BenefitsSupplemental LifeEquity

Key Requirements

•10+ years in travel, hospitality, membership, or premium member experience, including 3+ years at a senior/lead/director level owning a function or program end-to-end.
•Track record building high-performing programs from the ground up and explaining what you built, its scale, and outcomes.
•Demonstrated ability to link experiences to commercial outcomes, showing retention and growth impact.
•Track record scaling a high-touch program by building systems (segmentation, qualification, allocation, self-serve) that let a small team serve many without losing quality.
•Experience hiring, managing, and developing a team; managing a contractor or vendor bench is a plus.

Experience:TravelHospitalityMembershipPremium member experience

Skills:Cross-functional collaborationLeadershipProgram buildingCustomer/community focusWarmth

Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fora

Fora is a travel technology company offering corporate travel management solutions and tools to streamline business travel booking, expense control, and traveler support for organizations.

Industry: TravelTech

Website

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Fora

2 days ago

Director, Advisor Relations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Director level

Key Responsibilities

•Develop and lead the Advisor Relations team, managing the travel-knowledge expert bench and programming at scale.
•Own the strategy and execution of advisor-retaining experiences, partnering with Advisor Events and Partner teams to refine goals, advisor fit, and investment allocation.
•Own Fora X recognition programs end-to-end, including operations, year-round experiences/events, and qualification criteria; collaborate with lifecycle marketing on recognition.
•Own Fora X advisor sentiment by leading response to issues, building cross-functional escalation processes, and creating resolution accountability across teams.
•Run the travel-knowledge bench as a service center to advise business partners on travel nuances and conference selection.

Pay and Benefits

Salary: USD 170,000 - 190,000 annually

Equity and Bonus:Equity

Perks:Paid LeaveHealth InsuranceDentalVisionWellhub Memberships401kCommuter BenefitsSupplemental LifeEquity

Key Requirements

•10+ years in travel, hospitality, membership, or premium member experience, including 3+ years at a senior/lead/director level owning a function or program end-to-end.
•Track record building high-performing programs from the ground up and explaining what you built, its scale, and outcomes.
•Demonstrated ability to link experiences to commercial outcomes, showing retention and growth impact.
•Track record scaling a high-touch program by building systems (segmentation, qualification, allocation, self-serve) that let a small team serve many without losing quality.
•Experience hiring, managing, and developing a team; managing a contractor or vendor bench is a plus.

Experience:TravelHospitalityMembershipPremium member experience

Skills:Cross-functional collaborationLeadershipProgram buildingCustomer/community focusWarmth

Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fora

Fora is a travel technology company offering corporate travel management solutions and tools to streamline business travel booking, expense control, and traveler support for organizations.

Industry: TravelTech

Website