Salesforce

1 month ago

Director, Energy & Utilities Cloud — Agentforce Adoption & Implementation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Lead Agentforce adoption and implementation for Energy & Utilities Cloud, guiding customers from use case discovery to go-live. Architect and deliver Agentforce solutions for utility contexts, develop reference demos and playbooks, run executive workshops, and collaborate with Product, Engineering, and Services to maximize value and adoption.

Location: Madrid

Workplace: Remote

Employment Type: Full time

Job Function: Energy & Utilities Operations

Seniority: Director level

Key Responsibilities

•Define and lead the Agentforce adoption strategy for E&U Cloud customers—from initial use case identification through deployment and value realisation.
•Design and demonstrate Agentforce solutions tailored to utility business contexts: customer service automation, field workforce enablement, outage response, billing enquiries, and energy advisory.
•Build and maintain a library of Agentforce reference implementations, demos, and playbooks specific to the E&U industry.
•Lead executive and technical workshops with customers to identify where autonomous agents create the highest business value.
•Serve as the primary technical authority on E&U Cloud on Core implementations—guiding customers from solution design through go-live.

Key Requirements

•10+ years in enterprise software, with deep experience in Salesforce Industries (Vlocity / E&U Cloud).
•Proven hands-on implementation experience, ideally from Professional Services or Solutions Engineering with strong E&U vertical depth.
•Demonstrated track record designing, building, or deploying AI agent or automation solutions in enterprise/industry cloud contexts.
•Strong understanding of E&U Cloud on Core data models, OmniStudio (OmniScripts, FlexCards, DataRaptors), and business process libraries.
•Ability to articulate Agentforce and Headless API value propositions clearly to both technical and non-technical audiences.

Experience:10+ yearsEnterprise softwareSalesforce IndustriesEnergy & Utilities

Skills:LeadershipCommunicationStakeholder managementProblem-solving

Tech Stack:OmniStudioOmniScriptsFlexCardsDataRaptorsAPIsRESTSOAPHeadless APIArchitectural design

Company Brief

Salesforce

Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Salesforce

1 month ago

Director, Energy & Utilities Cloud — Agentforce Adoption & Implementation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: Madrid

Workplace: Remote

Employment Type: Full time

Job Function: Energy & Utilities Operations

Seniority: Director level

Key Responsibilities

•Define and lead the Agentforce adoption strategy for E&U Cloud customers—from initial use case identification through deployment and value realisation.
•Design and demonstrate Agentforce solutions tailored to utility business contexts: customer service automation, field workforce enablement, outage response, billing enquiries, and energy advisory.
•Build and maintain a library of Agentforce reference implementations, demos, and playbooks specific to the E&U industry.
•Lead executive and technical workshops with customers to identify where autonomous agents create the highest business value.
•Serve as the primary technical authority on E&U Cloud on Core implementations—guiding customers from solution design through go-live.

Key Requirements

•10+ years in enterprise software, with deep experience in Salesforce Industries (Vlocity / E&U Cloud).
•Proven hands-on implementation experience, ideally from Professional Services or Solutions Engineering with strong E&U vertical depth.
•Demonstrated track record designing, building, or deploying AI agent or automation solutions in enterprise/industry cloud contexts.
•Strong understanding of E&U Cloud on Core data models, OmniStudio (OmniScripts, FlexCards, DataRaptors), and business process libraries.
•Ability to articulate Agentforce and Headless API value propositions clearly to both technical and non-technical audiences.

Experience:10+ yearsEnterprise softwareSalesforce IndustriesEnergy & Utilities

Skills:LeadershipCommunicationStakeholder managementProblem-solving

Tech Stack:OmniStudioOmniScriptsFlexCardsDataRaptorsAPIsRESTSOAPHeadless APIArchitectural design

Company Brief

Salesforce

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor