Client Solutions Manager - Tech, Apps & Gaming - Global Business Solutions - San Francisco

TikTok
San Francisco
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Analytical skills","Client communication","Consultative selling","Influencing stakeholders","Problem-solving"]

Drive post-sale growth as a revenue-focused partner to advertisers, managing account health and spend trajectory while delivering consultative, insight-led solutions. Become a deep expert in TikTok performance offerings, lead data-backed pitches and business reviews, and run measurement/test-and-learn agendas to improve campaign performance. Collaborate cross-functionally to troubleshoot measurement and attribution issues, scale revenue through upsells and product adoption, and translate complex analytics into clear next steps for clients.

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FursaFursa
TikTok
TikTok
1 month ago

Client Solutions Manager - Tech, Apps & Gaming - Global Business Solutions - San Francisco

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Drive post-sale growth as a revenue-focused partner to advertisers, managing account health and spend trajectory while delivering consultative, insight-led solutions. Become a deep expert in TikTok performance offerings, lead data-backed pitches and business reviews, and run measurement/test-and-learn agendas to improve campaign performance. Collaborate cross-functionally to troubleshoot measurement and attribution issues, scale revenue through upsells and product adoption, and translate complex analytics into clear next steps for clients.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Manage and grow post-sale client relationships and revenue, owning account health and spend trajectory.
  • •Develop expertise in TikTok performance solutions and provide insight-driven recommendations to clients of all sizes.
  • •Drive revenue growth through consultative upsell conversations, new product adoption, and custom strategy development.
  • •Lead client-facing pitches and business reviews with data-backed recommendations and influence stakeholders to act.
  • •Set and execute measurement agendas using test-and-learn frameworks, troubleshooting measurement and attribution issues with cross-functional teams.

Key Requirements

  • •2+ years managing mobile app performance campaigns, including Mobile App Install (MAI), App Event Optimization (AEO), and Value Optimization (VO).
  • •Hands-on experience with mobile measurement platforms (MMPs) such as AppsFlyer or Adjust and knowledge of the iOS ecosystem and SKAdNetwork (SKAN).
  • •Client-facing experience in digital marketing or ad tech with exposure to auction-based ad networks and performance advertising.
  • •Strong analytical skills to translate data into client-facing insights and actionable recommendations.
  • •Experience diagnosing and solving technical measurement or attribution problems in collaboration with product and engineering teams.
Experience:Mobile advertisingDigital marketingAd techPerformance advertisingApps industry
Skills:Analytical skillsClient communicationConsultative sellingInfluencing stakeholdersProblem-solving
Tech Stack:AppsFlyerAdjustSKAdNetworkSKANIOS

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn