Recreation Ambassador|General Recreation (AJBR)

Emaar Properties
United Arab Emirates
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2+ yearsEducation: high_schoolSkills: ["Customer-focused service","High EQ","Communication","Service recovery","Team supervision"]

Serve as a Recreation Ambassador within the Address Hotels + Resorts environment, delivering genuine, guest-first hospitality through daily operational execution aligned with service standards. Support smooth service delivery by preventing complaints, driving service recovery when needed, and proactively communicating with fellow Ambassadors. This role suits candidates with 2+ years of 5-star hospitality experience and strong spoken English, with supervisory experience required for those managing teams.

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Emaar Properties
Emaar Properties
1 day ago

Recreation Ambassador|General Recreation (AJBR)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 minutes agoStatus: Live

Job Summary

Serve as a Recreation Ambassador within the Address Hotels + Resorts environment, delivering genuine, guest-first hospitality through daily operational execution aligned with service standards. Support smooth service delivery by preventing complaints, driving service recovery when needed, and proactively communicating with fellow Ambassadors. This role suits candidates with 2+ years of 5-star hospitality experience and strong spoken English, with supervisory experience required for those managing teams.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Ensure all operational tasks are conducted in line with service standards and procedures.
  • •Prevent complaints and ensure adequate service recovery where needed.
  • •Pro-actively communicate with fellow Ambassadors with the guests’ interests at heart.
  • •Provide genuine, guest-enriching hospitality with a strong service personality.
  • •Go the extra (s)mile where possible to enhance guest experiences.

Key Requirements

  • •Minimum 2 years of similar experience in a 5-star hospitality industry.
  • •Minimum of a high school diploma is required; a college degree in Hotel Management or related field is preferred.
  • •A strong command of spoken English is required; additional language is an asset.
  • •Ensure operational tasks are conducted in line with service standards and procedures.
  • •Minimum 2 years of supervisory experience is required for candidates who will manage teams.
Experience:2+ years5-star hospitality
Education:High School in Hotel Management (preferred)
Skills:Customer-focused serviceHigh EQCommunicationService recoveryTeam supervision
Languages:English

Company Brief

Emaar Properties
Leading Dubai-based global real estate developer and lifestyle company known for master-planned communities and landmark assets such as Burj Khalifa and The Dubai Mall; operates property development, malls, hospitality and related services internationally.
Industry: Real Estate Development
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1997
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