Customer Service Delivery Driver

Carvana
United States
Workplace: OnsiteFull timeUSD 20 - 22 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer service","Attention to detail","Safety focus","Reliability"]

Deliver vehicles to customers’ doors using custom car haulers, while loading/unloading and inspecting vehicles to ensure they remain safe to drive. Complete customer paperwork and enter thorough notes in the customer tracking system. Maintain a clean driving record and drive safely in accordance with Carvana’s CMV Driver Qualification policy. This hourly role requires physical ability, frequent driving with strong visual acuity, and a shift schedule with rotating days off.

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FursaFursa
Carvana
Carvana
1 day ago

Customer Service Delivery Driver

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using custom car haulers, while loading/unloading and inspecting vehicles to ensure they remain safe to drive. Complete customer paperwork and enter thorough notes in the customer tracking system. Maintain a clean driving record and drive safely in accordance with Carvana’s CMV Driver Qualification policy. This hourly role requires physical ability, frequent driving with strong visual acuity, and a shift schedule with rotating days off.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles straight to customers’ doors using custom car haulers.
  • •Load/unload vehicles onto the hauler, physically inspect vehicles, and ensure safe-to-drive condition.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.
  • •Maintain a clean and compliant driving workflow, including passing a drug test.

Pay and Benefits

Salary: USD 20 - 22 hourly
Perks:401kHealth InsuranceDentalVisionPaid LeaveStudent LoanOvertimeEquityWellness Stipend

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Must be at least 21 years old and possess a valid driver’s license.
  • •Ability to perform physically demanding loading/unloading and vehicle detailing in indoor/outdoor conditions and occasional extreme weather.
  • •Strong ability to read, write, speak, and understand English.
  • •Must be able to obtain required licensing/notary by specified timelines (including local notary and state-specific DMV/title access requirements).
Experience:2+ years
Skills:Customer serviceAttention to detailSafety focusReliability
Licenses:Valid driver's licenseDOT Medical CardNotary
Languages:English
Tech Stack:Customer tracking systemDMV/title systems

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn