Operations Supervisor

Wing Assistant
Philippines
Workplace: HybridFull timeFunction: Administration & Executive AssistanceExperience: 3-5 yearsSkills: ["Communication","Leadership","Coaching","Problem-solving","Time management"]

Seeking a Team Success Supervisor to lead and coach a Remote/Hybrid Virtual Assistant team across multiple industries. You’ll drive performance, run 2–3 in-person sessions weekly with the core team, deliver tailored coaching, manage escalations, and foster a client-centric culture to elevate service delivery.

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FursaFursa
Wing Assistant
Wing Assistant
10 months ago

Operations Supervisor

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Seeking a Team Success Supervisor to lead and coach a Remote/Hybrid Virtual Assistant team across multiple industries. You’ll drive performance, run 2–3 in-person sessions weekly with the core team, deliver tailored coaching, manage escalations, and foster a client-centric culture to elevate service delivery.
Location: Philippines
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead, coach, and manage the Virtual Assistant team to ensure goals and resources are aligned for success.
  • •Provide tailored coaching based on experience and industry needs; regularly meet with each VA to discuss performance and growth.
  • •Participate in 2–3 in-person collaborative sessions weekly with the core team to strategize and drive continuous improvement in service delivery.
  • •Leverage industry knowledge to support VAs in delivering industry-specific solutions and adapting to new sectors.
  • •Set measurable performance goals, monitor progress, conduct regular evaluations, and maintain high standards across the team.

Pay and Benefits

Perks:Remote Work

Key Requirements

  • •Minimum 3-5 years in a supervisory role with a strong background in managing and coaching teams.
  • •Proven ability to guide and motivate team members, helping them achieve their goals and grow in their roles.
  • •Broad understanding of various industries and an aptitude for quickly learning new fields to provide guidance to a diverse client base.
  • •Exceptional verbal and written communication skills, capable of delivering clear, constructive feedback.
  • •Experience with remote work tools and platforms (e.g., Discord, Gsuite, Asana), and managing teams across different time zones.
Experience:3-5 yearsCustomer successVirtual assistantRemote management
Skills:CommunicationLeadershipCoachingProblem-solvingTime management
Languages:English
Tech Stack:DiscordGsuiteAsana

Company Brief

Wing Assistant
Provides remote virtual assistant and administrative support services, matching businesses with trained assistants for tasks like scheduling, email management, research, and operations to improve productivity and reduce overhead.
Industry: Recruitment Agencies
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