Account Manager, Enterprise
United States
Workplace: RemoteFull timeUSD 120,000 - 150,000 annuallyFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Cross-functional collaboration","Problem-solving","Process improvement","Organizational skills","Client-first mindset"]Own day-to-day relationships for a portfolio of enterprise clients, serving as the primary point of contact for client health, retention, and revenue growth. Drive the full post-sale lifecycle—deployment, adoption, and measurable value—while developing account strategies and managing renewals and expansions. Monitor platform usage to improve engagement and reduce churn risk, lead executive business reviews, and coordinate cross-functionally with Product, Engineering, Support, Compliance, and Sales.
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