Systems Support Specialist II – Bank Operations

Commerce Bancshares
Kansas City
Workplace: OnsiteFull timeUSD 23.8 - 27.65 hourlyFunction: Customer Support (Service Desk)Experience: 3+ yearsEducation: associatesSkills: ["Relationship building","Self-starter","Attention to detail","Teamwork","Communication"]

Serve as a business unit and systems resource, supporting daily operations by using systems to meet business needs. Collect and maintain systems data, review and translate user requirements into clear scope and objectives, and assist with departmental systems projects. Monitor systems and databases for availability, troubleshoot production issues, respond to user inquiries, and support upgrades through testing, validation, and implementation.

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Commerce Bancshares
Commerce Bancshares
3 days ago

Systems Support Specialist II – Bank Operations

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Serve as a business unit and systems resource, supporting daily operations by using systems to meet business needs. Collect and maintain systems data, review and translate user requirements into clear scope and objectives, and assist with departmental systems projects. Monitor systems and databases for availability, troubleshoot production issues, respond to user inquiries, and support upgrades through testing, validation, and implementation.
Location: Kansas City
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Provide support and coverage for daily business unit tasks using internal systems.
  • •Collect data and update systems information via manual input or upload.
  • •Review, analyze, and evaluate business systems and user needs, defining scope and objectives.
  • •Assist with systems projects, including test script creation, system testing, validation, and implementation.
  • •Monitor systems and databases for functionality and availability, troubleshoot issues, and respond to user inquiries.

Pay and Benefits

Salary: USD 23.8 - 27.65 hourly
Perks:Health InsuranceDentalVision401kLife InsurancePaid LeavePaid PersonalLearning Budget

Key Requirements

  • •Associate’s degree or equivalent combination of education and experience.
  • •3+ years experience developing systems and performing reporting and analysis.
  • •Intermediate computer skills with SQL, SharePoint, Excel, and Business Objects.
  • •Knowledge of creating reports in Business Objects.
  • •Must be eligible to work in the U.S. without sponsorship now or in the future.
Experience:3+ yearsBankingReporting
Education:Associate's
Skills:Relationship buildingSelf-starterAttention to detailTeamworkCommunication
Tech Stack:SQLSharePointExcelBusiness ObjectsMicrosoft WordMicrosoft TeamsOutlookDatabases

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Commerce Bancshares
Provides commercial, retail, wealth management, and payment services through its regional banking operations. Commerce Bancshares serves individuals, businesses, and institutions across the Midwest with deposit accounts, lending, treasury, and card solutions.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Kansas City, United States
Founded: 1865
WebsiteLinkedIn