TTEC Digital

5 days ago

Design System/UX Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Own and ship a design system in code for an AI customer experience product. You’ll design the Agent UI shell, slide-out/pill, Control UI, and module panels, ensuring they render correctly with real-time voice, desktop, and AI event streams. Build reusable component-library templates and interaction patterns, apply strong graphics and data visualization craft, and set accessibility/keyboard-first standards so the UI feels fast and works with the underlying platform.

Location: Hyderabad

Workplace: Remote

Employment Type: Full time

Job Function: Design (Product/UX/UI/Visual)

Seniority: Mid level

Key Responsibilities

•Own the design system in code and the UX of the product wedge (Agent UI shell, slide-out/pill, Control UI, and per-module panels).
•Ship UX as code for real-time voice, desktop, and AI event streams, understanding events, WebSocket state, latency, and plugin loading.
•Build and maintain the design system as a real component library with templates and patterns developers can implement without friction.
•Define interaction patterns including agent handover and active listening UX, plus the product’s graphics language (iconography, motion, data visualization).
•Ensure accessibility (Lighthouse a11y > 90) and keyboard-first agent flows, delivering perceived performance through UI craft.

Key Requirements

•7+ years of product design with real front-end engineering, shipping React + TypeScript.
•Strong visual craft including iconography, motion design, and canvas/SVG data visualization.
•Owned a design system as a living component library that’s versioned, documented, themed, and adopted.
•Strong templating discipline: reusable patterns and layout systems with component APIs and composition.
•Understands the tech underneath (e.g., WebSocket-driven state, event ordering, render performance, module federation/plugin loading) to avoid design-architecture conflicts.

Experience:AICustomer experienceEnterprise softwareReal-time systems

Skills:Self-starterProblem-solvingAdaptabilityShow-me mentalityMultitasking

Languages:English

Tech Stack:ReactTypeScriptWebSocketSVGCanvasLighthouse a11yLLMsRAGKnowledge graphsAgentsModule federation

Company Brief

TTEC Digital

Provides digital customer experience consulting, technology and managed services, delivering CX platforms, automation, analytics, and design to help enterprises transform customer engagement across channels.

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Englewood, United States

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

TTEC Digital

5 days ago

Design System/UX Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Hyderabad

Workplace: Remote

Employment Type: Full time

Job Function: Design (Product/UX/UI/Visual)

Seniority: Mid level

Key Responsibilities

•Own the design system in code and the UX of the product wedge (Agent UI shell, slide-out/pill, Control UI, and per-module panels).
•Ship UX as code for real-time voice, desktop, and AI event streams, understanding events, WebSocket state, latency, and plugin loading.
•Build and maintain the design system as a real component library with templates and patterns developers can implement without friction.
•Define interaction patterns including agent handover and active listening UX, plus the product’s graphics language (iconography, motion, data visualization).
•Ensure accessibility (Lighthouse a11y > 90) and keyboard-first agent flows, delivering perceived performance through UI craft.

Key Requirements

•7+ years of product design with real front-end engineering, shipping React + TypeScript.
•Strong visual craft including iconography, motion design, and canvas/SVG data visualization.
•Owned a design system as a living component library that’s versioned, documented, themed, and adopted.
•Strong templating discipline: reusable patterns and layout systems with component APIs and composition.
•Understands the tech underneath (e.g., WebSocket-driven state, event ordering, render performance, module federation/plugin loading) to avoid design-architecture conflicts.

Experience:AICustomer experienceEnterprise softwareReal-time systems

Skills:Self-starterProblem-solvingAdaptabilityShow-me mentalityMultitasking

Languages:English

Tech Stack:ReactTypeScriptWebSocketSVGCanvasLighthouse a11yLLMsRAGKnowledge graphsAgentsModule federation

Company Brief

TTEC Digital

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Englewood, United States

Website LinkedIn