Crowdstrke

3 months ago

Manager, Technical Account Management - Eastern Region (Remote)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead and grow a high-performing Technical Account Management (TAM) team serving North America and LATAM, focusing on customer success, renewal resilience, and aligned digital programs. Drive strategic collaboration with Sales, Digital Success, and cross-functional partners to accelerate adoption, retention, and expansion while mentoring TAMs and shaping a scalable, customer-obsessed TAM motion for the Americas and LATAM.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Build, develop, and retain a customer-focused team of Technical Account Managers, fostering a culture of accountability, continuous learning, and customer obsession
•Act as a coach, mentor, and educator — investing in the professional growth of each TAM on your team
•Cultivate a positive and high-performance work environment that attracts and retains top talent
•Serve as the technical bridge between CrowdStrike and its customers, helping customers better understand and maximize CrowdStrike's capabilities while capturing their evolving requirements and needs
•Maintain ownership of escalated case resolution, leading cross-functional teams as needed to drive timely and effective outcomes

Travel: Medium travel

Pay and Benefits

Salary: USD 110,000 - 160,000 annually

Equity and Bonus:Equity

Perks:Health Insurance401kEquityPaid LeaveRemote Work

Key Requirements

•Bachelor's degree in Computer Science or equivalent work experience
•Proven leadership experience managing teams in customer success, technical account management, or related fields
•Track record of exceeding customer expectations and managing a large portfolio of accounts
•Strong collaboration with Sales and cross-functional teams to drive renewals and expansions
•Familiarity with digital customer success strategies and using data to drive program improvements

Experience:CybersecuritySaaS

Education:Bachelor's

Skills:LeadershipCommunicationProblem-solvingMentoringCustomer focus

Languages:English

Tech Stack:Security architecturesEndpoint protectionCrowdStrike platformCybersecurity

Company Brief

Crowdstrke

Provides cloud-native endpoint protection, threat intelligence, and security operations solutions that prevent breaches and stop sophisticated cyberattacks across endpoints, cloud workloads, identity, and APIs for enterprises worldwide.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Sunnyvale, United States

Founded: 2011

Glassdoor: 4.4

Website LinkedIn

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Crowdstrke

3 months ago

Manager, Technical Account Management - Eastern Region (Remote)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Build, develop, and retain a customer-focused team of Technical Account Managers, fostering a culture of accountability, continuous learning, and customer obsession
•Act as a coach, mentor, and educator — investing in the professional growth of each TAM on your team
•Cultivate a positive and high-performance work environment that attracts and retains top talent
•Serve as the technical bridge between CrowdStrike and its customers, helping customers better understand and maximize CrowdStrike's capabilities while capturing their evolving requirements and needs
•Maintain ownership of escalated case resolution, leading cross-functional teams as needed to drive timely and effective outcomes

Travel: Medium travel

Pay and Benefits

Salary: USD 110,000 - 160,000 annually

Equity and Bonus:Equity

Perks:Health Insurance401kEquityPaid LeaveRemote Work

Key Requirements

•Bachelor's degree in Computer Science or equivalent work experience
•Proven leadership experience managing teams in customer success, technical account management, or related fields
•Track record of exceeding customer expectations and managing a large portfolio of accounts
•Strong collaboration with Sales and cross-functional teams to drive renewals and expansions
•Familiarity with digital customer success strategies and using data to drive program improvements

Experience:CybersecuritySaaS

Education:Bachelor's

Skills:LeadershipCommunicationProblem-solvingMentoringCustomer focus

Languages:English

Tech Stack:Security architecturesEndpoint protectionCrowdStrike platformCybersecurity

Company Brief

Crowdstrke

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Sunnyvale, United States

Founded: 2011

Glassdoor: 4.4

Website LinkedIn