Allianz

1 month ago

Roadside Technician - North East (Home, GB, HOME BASED)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Experienced vehicle technician needed for at-scene roadside diagnostics and repairs, operating from a home base with a fully equipped van. You will diagnose faults, decide between repair or recovery, communicate clearly with customers, and work with AI and cloud-based tools to meet safety and service targets while earning realistic bonuses.

Location: United Kingdom

Workplace: Remote

Employment Type: Full time · Permanent

Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

•Attend roadside assistance calls, assess the situation, diagnose faults using modern diagnostic tools, and repair at scene wherever safe and possible so customers can continue their journey.
•Make practical, safety-led decisions on repair versus recovery; when needed, arrange professional recovery and dealer workshop attention.
•Own each job end-to-end: communicate clearly with customers, set expectations, and provide reassurance in their moment of need.
•Operate and maintain your fully equipped van, manage tools and parts, follow safety procedures, and keep accurate notes in our systems.
•Meet service, safety and quality standards while working efficiently toward achievable targets with clear financial rewards.

Pay and Benefits

Salary: GBP 42,000 - 55,000 annually

Perks:Private MedicalPensionDiscountsAnnual LeaveEap

Key Requirements

•Proven experience as a vehicle or roadside technician who can work independently at the scene; you’ll often be the sole decision-maker and fixer on site.
•Strong diagnostic and fault-finding skills with modern equipment; you need to quickly identify issues and decide the safest, fastest route to get the customer moving.
•Confident, calm customer communication; you’re the face of Allianz Partners at the roadside and responsible for managing expectations and safety.
•Comfortable using IT, mobile apps and diagnostic software; our tools and processes are digital, and accurate data capture is part of the job.
•Full UK driving licence and confidence driving a fully equipped van; you’ll travel across Plymouth or Belfast and surrounding areas.

Experience:Roadside assistanceAutomotive

Skills:CommunicationProblem-solvingCustomer service

Certifications:EV Level 3 IMI AccreditedATA Level 3 roadside diagnostics

Tech Stack:Diagnostic toolsMobile appsDiagnostic softwareCloud-based tools

Company Brief

Allianz

Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Munich, Germany

Founded: 1890

Website LinkedIn

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Allianz

1 month ago

Roadside Technician - North East (Home, GB, HOME BASED)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Remote

Employment Type: Full time · Permanent

Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

•Attend roadside assistance calls, assess the situation, diagnose faults using modern diagnostic tools, and repair at scene wherever safe and possible so customers can continue their journey.
•Make practical, safety-led decisions on repair versus recovery; when needed, arrange professional recovery and dealer workshop attention.
•Own each job end-to-end: communicate clearly with customers, set expectations, and provide reassurance in their moment of need.
•Operate and maintain your fully equipped van, manage tools and parts, follow safety procedures, and keep accurate notes in our systems.
•Meet service, safety and quality standards while working efficiently toward achievable targets with clear financial rewards.

Pay and Benefits

Salary: GBP 42,000 - 55,000 annually

Perks:Private MedicalPensionDiscountsAnnual LeaveEap

Key Requirements

•Proven experience as a vehicle or roadside technician who can work independently at the scene; you’ll often be the sole decision-maker and fixer on site.
•Strong diagnostic and fault-finding skills with modern equipment; you need to quickly identify issues and decide the safest, fastest route to get the customer moving.
•Confident, calm customer communication; you’re the face of Allianz Partners at the roadside and responsible for managing expectations and safety.
•Comfortable using IT, mobile apps and diagnostic software; our tools and processes are digital, and accurate data capture is part of the job.
•Full UK driving licence and confidence driving a fully equipped van; you’ll travel across Plymouth or Belfast and surrounding areas.

Experience:Roadside assistanceAutomotive

Skills:CommunicationProblem-solvingCustomer service

Certifications:EV Level 3 IMI AccreditedATA Level 3 roadside diagnostics

Tech Stack:Diagnostic toolsMobile appsDiagnostic softwareCloud-based tools

Company Brief

Allianz

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Munich, Germany

Founded: 1890

Website LinkedIn