Customer Experience Banker - Minneapolis, MN (Northeast)

Huntington Bancshares
Minneapolis
Workplace: OnsiteFull timeUSD 23 - 24 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Presentation"]

Serve as a financial concierge for walk-in customers by retaining and growing consumer and business relationships. Deliver exemplary customer service, accurately process transactions, and educate customers on deposit, loan, and other banking products and services. Use a disciplined sales approach—new customer follow-up, outbound calling, and referrals—to identify financial goals and recommend solutions, while adhering to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
4 hours ago

Customer Experience Banker - Minneapolis, MN (Northeast)

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Last checked: 4 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers by retaining and growing consumer and business relationships. Deliver exemplary customer service, accurately process transactions, and educate customers on deposit, loan, and other banking products and services. Use a disciplined sales approach—new customer follow-up, outbound calling, and referrals—to identify financial goals and recommend solutions, while adhering to operational, security, risk, and regulatory policies.
Location: Minneapolis
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Process customer transactions accurately and efficiently while serving walk-in customers.
  • •Educate customers on deposit products and consumer lending, and recommend appropriate banking products and services.
  • •Proactively grow customer relationships using a disciplined sales process, follow-up program, outbound calling, and referrals.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Pay and Benefits

Salary: USD 23 - 24 hourly
Perks:Health InsuranceWellness StipendLife InsuranceDisability InsuranceRetirement SavingsPaid LeavePaid Holidays

Key Requirements

  • •High school diploma or GED and at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's degree.
  • •Be proficient in understanding and educating customers on consumer deposit products and consumer lending.
  • •Demonstrate acumen in sales, customer service, relationship management, banking, consumer lending, business banking, business lending, and communication/presentation.
  • •Adhere to all operational, security, risk, and regulatory policies and procedures.
  • •Be able to meet additional background check requirements, including fingerprints as required by NMLS regulations.
Experience:1+ yearsBankingFinancial servicesCustomer serviceRetail sales
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn