Mastercard

3 weeks ago

Manager, Global HR Process Transformation Delivery

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Lead end-to-end delivery of global HR process transformation initiatives across the employee lifecycle. Translate future-state process designs into executable implementation plans, manage cross-functional dependencies, and establish programme governance for risk, reporting, and steering forums. Drive structured change management and adoption at scale, partner with HR Experience Owners and Service Delivery on measurement frameworks, and deliver executive-ready updates and benefits realization tracking.

Location: São Paulo

Employment Type: Full time

Job Function: Transportation & Fleet Operations

Seniority: Manager level

Key Responsibilities

•Lead end-to-end delivery of HR transformation initiatives across the employee lifecycle.
•Translate process designs and future-state models into structured implementation plans, timelines, and deliverables.
•Manage dependencies across HR, HR Technology, Service Delivery, and regional teams.
•Establish and manage programme governance (cadence, reporting, risk/issue management, RAID logs, steering forums) and track progress to milestones.
•Lead structured change management and partner on measurement frameworks to drive adoption and benefits realisation.

Key Requirements

•Proven experience leading large-scale HR or shared services transformation programmes, ideally in a global organisation.
•Strong programme and project management expertise (e.g., PMO, Agile, hybrid delivery models).
•Experience delivering HR transformation involving platforms such as Workday, ServiceNow, or similar.
•Strong change management capability to support transformation and deployment.
•Demonstrated ability to manage complex cross-functional stakeholders and drive alignment.

Experience:Shared servicesGlobal transformation

Skills:Change managementStakeholder leadershipGovernanceExecutive communicationOrganizational skills

Tech Stack:WorkdayServiceNowPMOAgile

Company Brief

Mastercard

Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Mastercard

3 weeks ago

Manager, Global HR Process Transformation Delivery

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: São Paulo

Employment Type: Full time

Job Function: Transportation & Fleet Operations

Seniority: Manager level

Key Responsibilities

•Lead end-to-end delivery of HR transformation initiatives across the employee lifecycle.
•Translate process designs and future-state models into structured implementation plans, timelines, and deliverables.
•Manage dependencies across HR, HR Technology, Service Delivery, and regional teams.
•Establish and manage programme governance (cadence, reporting, risk/issue management, RAID logs, steering forums) and track progress to milestones.
•Lead structured change management and partner on measurement frameworks to drive adoption and benefits realisation.

Key Requirements

•Proven experience leading large-scale HR or shared services transformation programmes, ideally in a global organisation.
•Strong programme and project management expertise (e.g., PMO, Agile, hybrid delivery models).
•Experience delivering HR transformation involving platforms such as Workday, ServiceNow, or similar.
•Strong change management capability to support transformation and deployment.
•Demonstrated ability to manage complex cross-functional stakeholders and drive alignment.

Experience:Shared servicesGlobal transformation

Skills:Change managementStakeholder leadershipGovernanceExecutive communicationOrganizational skills

Tech Stack:WorkdayServiceNowPMOAgile

Company Brief

Mastercard

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor