19 hours ago

Head of Commercial Real Estate, Consumer and Healthcare, BCO - Singapore

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Lead HSBC’s end-to-end C&L (credit and lending) journey for Commercial Real Estate, Consumer, and Healthcare in Singapore, ensuring delivery against OKRs, SLAs, and KPIs. Manage the BCO team to improve productivity and customer experience, drive technology/digital initiatives, and monitor feedback to enhance outcomes. Ensure credit risk controls, escalation of risks/issues, robust MI, and continuous improvement across credit analysis and underwriting criteria while balancing commercial results with risk management.

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Real Estate & Property Management

Seniority: Sr. Director level

Key Responsibilities

•Deliver BCO tasks aligned to agreed OKRs, SLAs, and KPIs.
•Lead and manage the end-to-end C&L journey for customers and internal stakeholders.
•Drive continuous improvement in productivity and customer experience across the BCO team.
•Adopt technology/digital and customer experience initiatives aligned to a global C&L operating model.
•Provide leadership on credit risk management controls, risk escalation, robust MI, and continuous improvement across credit analysis activities.

Key Requirements

•Bachelor’s degree in business, Finance, or a related field.
•Extensive experience in C&L with a strong background managing loan portfolios.
•Prior exposure to industry sectors such as Commercial Real Estate, Consumer, and Healthcare.
•Proven track record leading and managing teams, including organisational design and strategic planning.
•Expertise in credit risk management and control assessment, with strong stakeholder management skills.

Experience:BankingLendingCredit riskLoan portfolios

Education:Bachelor's in business, Finance, or a related field

Skills:Stakeholder managementAnalytical thinkingProblem-solvingLeadershipCommunication

Company Brief

HSBC

Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn

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HSBC

19 hours ago

Head of Commercial Real Estate, Consumer and Healthcare, BCO - Singapore

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Real Estate & Property Management

Seniority: Sr. Director level

Key Responsibilities

•Deliver BCO tasks aligned to agreed OKRs, SLAs, and KPIs.
•Lead and manage the end-to-end C&L journey for customers and internal stakeholders.
•Drive continuous improvement in productivity and customer experience across the BCO team.
•Adopt technology/digital and customer experience initiatives aligned to a global C&L operating model.
•Provide leadership on credit risk management controls, risk escalation, robust MI, and continuous improvement across credit analysis activities.

Key Requirements

•Bachelor’s degree in business, Finance, or a related field.
•Extensive experience in C&L with a strong background managing loan portfolios.
•Prior exposure to industry sectors such as Commercial Real Estate, Consumer, and Healthcare.
•Proven track record leading and managing teams, including organisational design and strategic planning.
•Expertise in credit risk management and control assessment, with strong stakeholder management skills.

Experience:BankingLendingCredit riskLoan portfolios

Education:Bachelor's in business, Finance, or a related field

Skills:Stakeholder managementAnalytical thinkingProblem-solvingLeadershipCommunication

Company Brief

HSBC

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn