Collision Concierge - AutoNation Collision Center Denver

AutoNation
Denver
Workplace: OnsiteFull timeUSD 4,500 - 6,000 monthlyFunction: Hospitality & Food ServiceSkills: ["Communication","Consultative skills","Interpersonal skills","Organizational skills","Problem-solving"]

Provide an exceptional customer experience by greeting customers, discussing collision repair options, documenting repair needs and estimates, and obtaining approval for repairs. Coordinate vehicle repair status updates with the AutoNation Collision Center, help customers understand collision repair and insurance parameters, and process transactions in compliance with state and federal laws. Follow up to ensure expectations are met, build rapport for referrals, and manage required administrative tasks while working toward performance targets.

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FursaFursa
AutoNation
AutoNation
3 months ago

Collision Concierge - AutoNation Collision Center Denver

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 minutes agoStatus: Live

Job Summary

Provide an exceptional customer experience by greeting customers, discussing collision repair options, documenting repair needs and estimates, and obtaining approval for repairs. Coordinate vehicle repair status updates with the AutoNation Collision Center, help customers understand collision repair and insurance parameters, and process transactions in compliance with state and federal laws. Follow up to ensure expectations are met, build rapport for referrals, and manage required administrative tasks while working toward performance targets.
Location: Denver
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service

Key Responsibilities

  • •Greet customers and discuss collision repair options on the service drive or in sales.
  • •Document repair needs and estimated costs, and seek customer approval for needed repairs.
  • •Coordinate with the collision center and provide customers/internal associates updates on repair status.
  • •Process transactions and ensure compliance with state and federal laws and company policies.
  • •Follow up with customers, build rapport for referrals, and manage administrative processes in a timely manner.

Pay and Benefits

Salary: USD 4,500 - 6,000 monthly
Perks:401kHealth InsuranceDentalVisionParental Leave

Key Requirements

  • •Proven ability to provide an exceptional customer experience.
  • •Ability to set and achieve targeted goals.
  • •Detail-oriented and organized with strong communication and consultative interpersonal skills.
  • •Experience and desire to work with technology.
  • •Must have a valid, in-state driver’s license with an acceptable, safe driving record.
Skills:CommunicationConsultative skillsInterpersonal skillsOrganizational skillsProblem-solving
Licenses:Valid in-state driver's license

Company Brief

AutoNation
AutoNation is a leading automotive retailer in the United States, operating a network of new and used vehicle dealerships, service centers, and parts operations while offering financing, insurance, and vehicle remarketing services.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Lauderdale, United States
Founded: 1996
WebsiteLinkedIn