3 days ago

Sr Consult, Client ServicesGFS

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Oversee day-to-day Transfer Agency service delivery for a portfolio of clients, acting as the primary operational point of contact. Ensure client deliverables meet agreed Service Level Documents (SLDs), maintain service quality through incident/vetting and KPI reporting, and manage client issues to resolution. Provide technical expertise for new TA product take-ons, support due diligence visits, and partner with internal teams to implement regulatory and process changes.

Location: Dublin

Employment Type: Full time

Job Function: Environmental & Sustainability

Seniority: Mid level

Key Responsibilities

•Deliver Transfer Agency (TA) services daily/weekly/monthly, ensuring control checklists are produced and targets/deadlines are met.
•Maintain client service levels for dedicated clients by delivering timely and accurate information and work products.
•Provide technical expertise for development of new TA products and develop SLDs for client take-on.
•Oversee monthly reporting including KPI calculation and review of monthly reporting packs.
•Manage client issues to appropriate resolution, including liaison with global teams/relationship managers and acting as an escalation point as needed.

Key Requirements

•Hold a degree in a relevant discipline, with experience in a client-focused role in financial services or banking.
•Transfer Agency operational experience is preferred; fund accounting, fund administration, or banking experience will be considered.
•Demonstrated ability building and maintaining strong client relationships.
•Transfer Agency industry and regulatory knowledge strongly preferred.
•Ability to work under pressure, meet challenging deadlines, and resolve complex issues in a timely manner.

Experience:Financial servicesBankingTransfer agency

Education:

Skills:Client relationship managementTechnical expertiseChange managementPlanningProblem-solving

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Northern Trust

Global financial services firm providing wealth management, asset servicing, asset management, and banking solutions to institutions, corporations, and affluent individuals, with a focus on custody, investment management, and technology-driven services.

Industry: Asset Management

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1889

Glassdoor: 3.9

Website LinkedIn

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Northern Trust

3 days ago

Sr Consult, Client ServicesGFS

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: Dublin

Employment Type: Full time

Job Function: Environmental & Sustainability

Seniority: Mid level

Key Responsibilities

•Deliver Transfer Agency (TA) services daily/weekly/monthly, ensuring control checklists are produced and targets/deadlines are met.
•Maintain client service levels for dedicated clients by delivering timely and accurate information and work products.
•Provide technical expertise for development of new TA products and develop SLDs for client take-on.
•Oversee monthly reporting including KPI calculation and review of monthly reporting packs.
•Manage client issues to appropriate resolution, including liaison with global teams/relationship managers and acting as an escalation point as needed.

Key Requirements

•Hold a degree in a relevant discipline, with experience in a client-focused role in financial services or banking.
•Transfer Agency operational experience is preferred; fund accounting, fund administration, or banking experience will be considered.
•Demonstrated ability building and maintaining strong client relationships.
•Transfer Agency industry and regulatory knowledge strongly preferred.
•Ability to work under pressure, meet challenging deadlines, and resolve complex issues in a timely manner.

Experience:Financial servicesBankingTransfer agency

Education:

Skills:Client relationship managementTechnical expertiseChange managementPlanningProblem-solving

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Northern Trust

Industry: Asset Management

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1889

Glassdoor: 3.9

Website LinkedIn