Account Manager, Fashion, Womenswear (Philippines E-Commerce)

ByteDance
Anywhere
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Interpersonal skills","Negotiation","Attention to detail","Logical problem-solving","Teamwork"]

Help fashion marketplace merchants succeed by acquiring and incubating brands and big sellers, building long-term relationships, and negotiating deals based on campaign and seasonal needs. Drive merchant growth on the platform while maintaining service quality—such as cancellation/return rates and shipping performance—to improve conversion and customer satisfaction. Manage merchants using scalable programs and tools and identify new collaboration opportunities across short- and long-term plans.

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ByteDance
ByteDance
1 month ago

Account Manager, Fashion, Womenswear (Philippines E-Commerce)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 30 days agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Help fashion marketplace merchants succeed by acquiring and incubating brands and big sellers, building long-term relationships, and negotiating deals based on campaign and seasonal needs. Drive merchant growth on the platform while maintaining service quality—such as cancellation/return rates and shipping performance—to improve conversion and customer satisfaction. Manage merchants using scalable programs and tools and identify new collaboration opportunities across short- and long-term plans.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Acquire and incubate brands, principals, and big merchants contributing large GMV share.
  • •Build and maintain relationships with merchants and negotiate deals based on campaign or seasonality.
  • •Identify collaborative opportunities aligned with merchants’ short- and long-term development plans and build JBPs.
  • •Maintain seller service quality (low cancellation/return rates) and shipping performance to increase conversion and customer satisfaction.
  • •Manage merchants using scalable incubation and management programs and tools.

Key Requirements

  • •Bachelor’s degree or above.
  • •3+ years of experience in the e-commerce industry.
  • •Excellent interpersonal and negotiation skills.
  • •Strong attention to detail with an affinity for numbers, plus logical problem-solving.
  • •Proficient in Excel and PowerPoint.
Experience:3+ yearsE-commerce
Education:Bachelor's
Skills:Interpersonal skillsNegotiationAttention to detailLogical problem-solvingTeamwork
Tech Stack:ExcelPowerPoint

Company Brief

ByteDance
Develops consumer internet and content platforms, including TikTok and other apps for short-form video, news, and entertainment. It also builds advertising, commerce, and creator tools that connect audiences, brands, and publishers across global markets.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Beijing, China
Founded: 2012
WebsiteLinkedIn