Executive - Sales Support - Freight Forwarding

DP World
Gurugram, Mumbai
Workplace: OnsiteFull timeFunction: SalesExperience: 3-5 yearsEducation: bachelorsSkills: ["Customer focus","Commercial acumen","Analytical thinking","Stakeholder management","Continuous improvement"]

Provide end-to-end commercial support to the freight forwarding sales team by preparing competitive quotations for air/ocean freight, customs brokerage, transportation, and value-added services. Manage customer RFQs and ensure timely responses, coordinating with airlines/overseas agents and internal stakeholders to secure competitive rates. Maintain pricing data and databases, track RFQ outcomes and quotation TAT, and support pricing reviews and profitability-compliant quoting while improving quotation processes.

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DP World
DP World
1 day ago

Executive - Sales Support - Freight Forwarding

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Last checked: 19 hours agoStatus: Live

Job Summary

Provide end-to-end commercial support to the freight forwarding sales team by preparing competitive quotations for air/ocean freight, customs brokerage, transportation, and value-added services. Manage customer RFQs and ensure timely responses, coordinating with airlines/overseas agents and internal stakeholders to secure competitive rates. Maintain pricing data and databases, track RFQ outcomes and quotation TAT, and support pricing reviews and profitability-compliant quoting while improving quotation processes.
Location: Gurugram, Mumbai
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Prepare accurate, competitive quotations for air freight, ocean freight (FCL/LCL), customs brokerage, transportation, and value-added services.
  • •Respond to customer RFQs and inquiries within agreed turnaround times and coordinate with airlines, overseas agents, and internal stakeholders to obtain competitive rates.
  • •Maintain carrier tariffs, buying rates, and customer pricing; analyze market and competitor pricing and support pricing reviews to maximize profitability.
  • •Manage end-to-end RFQs, prepare commercial submissions on time, track outcomes, and support key account management with quoting assistance.
  • •Create sales support reports and dashboards (e.g., quotation TAT and conversion ratios), ensure compliance with pricing policies, support process improvements, and maintain confidentiality.

Key Requirements

  • •Bachelor’s degree in Business, Logistics, Supply Chain, Commerce, or a related field; MBA/PG Diploma preferred.
  • •3–5 years of experience in freight forwarding/logistics.
  • •2–3 years of experience in sales support/pricing/commercial roles.
  • •Preferred: experience in Air & Ocean Freight pricing.
  • •Demonstrated competencies such as customer focus, commercial acumen, analytical thinking, and stakeholder management.
Experience:3-5 yearsFreight forwardingLogistics
Education:Bachelor's in Business, Logistics, Supply Chain, Commerce, or related field
Skills:Customer focusCommercial acumenAnalytical thinkingStakeholder managementContinuous improvement

Company Brief

DP World
Global ports, terminals and logistics provider offering end-to-end supply‑chain, maritime services, freezones and technology-driven trade solutions across ports, inland terminals, logistics parks and digital platforms.
Industry: Ports & Port Operators
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Decacorn (USD 10B+)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 2005
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