Senior Technical Writer - Isovalent

Cisco
Zurich, Brussels, Madrid, London, Athens, Prague, Stockholm, Berlin, Bucharest, Budapest, Krakow, Copenhagen, Amsterdam, Milan, Paris
Workplace: RemoteFull timeFunction: Content & Editorial (Writing/Editing)Experience: 5+ yearsSkills: ["Writing","Collaboration","Knowledge sharing","Customer research"]

Create, update, and maintain Isovalent Enterprise Platform documentation, including developer and user docs for Cilium and Hypershield. Partner with engineering, solution architects, marketing, product management, and release management to produce operational guides, tutorials, reference materials, and best practices. Gather customer feedback through reviews and surveys, improve information architecture, and share documentation best practices with maintainers and the community.

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Cisco
Cisco
1 day ago

Senior Technical Writer - Isovalent

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Last checked: 10 hours agoStatus: Live

Job Summary

Create, update, and maintain Isovalent Enterprise Platform documentation, including developer and user docs for Cilium and Hypershield. Partner with engineering, solution architects, marketing, product management, and release management to produce operational guides, tutorials, reference materials, and best practices. Gather customer feedback through reviews and surveys, improve information architecture, and share documentation best practices with maintainers and the community.
Location: Zurich, Brussels, Madrid, London, Athens, Prague, Stockholm, Berlin, Bucharest, Budapest, Krakow, Copenhagen, Amsterdam, Milan, Paris
Workplace: Remote
Employment Type: Full time
Job Function: Content & Editorial (Writing/Editing)
Seniority: Mid level

Key Responsibilities

  • •Create, update, and maintain technical documentation for Isovalent’s Cilium distribution and Hypershield, including operational documentation and guides.
  • •Work with engineering and solution architects to produce high-quality technical content.
  • •Develop getting-started guides, tutorials, reference documentation, and best practices.
  • •Conduct reviews and surveys with customers to improve documentation and information architecture.
  • •Share documentation and developer-content best practices with maintainers, the product team, and the community.

Key Requirements

  • •5+ years of experience as a technical writer for enterprise products.
  • •Experience writing user guides and documentation for enterprise users.
  • •Experience in networking, security, and cloud native technologies.
  • •Hands-on experience writing high-quality technical content.
  • •Excellent writing skills in English.
Experience:5+ yearsEnterprise productsNetworkingSecurityCloud native
Skills:WritingCollaborationKnowledge sharingCustomer research
Languages:English
Tech Stack:CiliumHypershieldKubernetesSphinxHugoReadTheDocsGitHubMarkdownReStructuredTextGitGit revision managementGitHub revision management

Company Brief

Cisco
Global technology company that designs, manufactures, and sells networking hardware, telecommunications equipment, and high-technology services and products for enterprises, service providers, and governments worldwide.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1984
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Glassdoor: 4.0
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