Assistant Digital Product Manager (BM, BM, HM 11)

HSBC
Bermuda
Workplace: OnsiteFull timeFunction: Product ManagementSkills: ["Communication","Interpersonal skills","Negotiation","Teamwork","Conflict management","Relationship management","Adaptability"]

Own and optimize digital products and online journeys, ensuring performance against expectations and using data and insight to drive continuous improvement. Partner with delivery, architects, and engineering on platform development and resilience, and collaborate with digital channel and customer experience teams to land improvements with business outcome leads. Work with product, design, and copy teams to develop features across channels, define roadmaps, and improve customer and business outcomes.

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FursaFursa
HSBC
HSBC
2 days ago

Assistant Digital Product Manager (BM, BM, HM 11)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own and optimize digital products and online journeys, ensuring performance against expectations and using data and insight to drive continuous improvement. Partner with delivery, architects, and engineering on platform development and resilience, and collaborate with digital channel and customer experience teams to land improvements with business outcome leads. Work with product, design, and copy teams to develop features across channels, define roadmaps, and improve customer and business outcomes.
Location: Bermuda
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Entry level

Key Responsibilities

  • •Define, build, and run journeys across mobile, online banking, branch, and conversational touchpoints to deliver customer and business outcomes.
  • •Drive optimization and improvements using data and insight, monitoring and ensuring products and online journeys perform as expected.
  • •Seek opportunities for cost savings and operational efficiencies by standardizing systems and removing or automating processes.
  • •Partner with delivery, architects, and engineering for development and resilience of underlying platforms.
  • •Develop roadmaps with product managers, align cross-functional teams to land improvements, and guide feature development with design and copy teams.

Key Requirements

  • •Strong business analysis, requirements gathering, and design thinking skills across business, operations, and technology projects.
  • •Understanding of customer needs and market trends, with an inquisitive mind for future needs.
  • •Communication, interpersonal, and negotiating skills to manage cross-team collaboration.
  • •Ability to work effectively as a team player, managing conflict and relationships.
  • •Knowledge of MS Office, JIRA, and Confluence is beneficial.
Skills:CommunicationInterpersonal skillsNegotiationTeamworkConflict managementRelationship managementAdaptability
Tech Stack:MS OfficeJIRAConfluence

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn