Product Support Engineer- Building Services

Trane Technologies
Columbia
Workplace: HybridFull timeUSD 75,700 - 135,834.99 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Time management","Decision-making","Teamwork"]

Provide technical and marketing/sales support for Trane’s chiller portfolio, partnering with the service sales field organization via phone/email, direct customer interaction, and product selection/pricing. Build and maintain the “selling story,” support competitors’ product understanding, and help improve sales tools. Assist with new product development, marketing/technical content, software requirements for equipment capabilities, customer factory visits, and support training for new service sales engineers.

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Trane Technologies
Trane Technologies
2 days ago

Product Support Engineer- Building Services

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Last checked: 15 hours agoStatus: Live

Job Summary

Provide technical and marketing/sales support for Trane’s chiller portfolio, partnering with the service sales field organization via phone/email, direct customer interaction, and product selection/pricing. Build and maintain the “selling story,” support competitors’ product understanding, and help improve sales tools. Assist with new product development, marketing/technical content, software requirements for equipment capabilities, customer factory visits, and support training for new service sales engineers.
Location: Columbia
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide technical and marketing/sales support to the service sales field organization, including phone/email support, customer interactions, and product selection/pricing/quotations.
  • •Travel to sales offices, corporate events, and customer sites for presentations, sales discussions, and tradeshows.
  • •Develop and communicate the product lines’ “selling story,” ensuring internal and field teams understand it.
  • •Support new product development and create marketing/promotional/technical content and sales tools.
  • •Assist with configuring equipment and developing software requirements to improve software capabilities, and train new service sales engineers.
Travel: Low travel

Pay and Benefits

Salary: USD 75,700 - 135,834.99 annually
Perks:Health Insurance401kPaid LeaveTuition Assistance

Key Requirements

  • •Bachelor’s degree in engineering or relevant industry work experience.
  • •2+ years of engineering-related work experience preferred.
  • •Excellent oral and written communication skills.
  • •Ability to travel independently up to 10% of the time.
  • •Strong interpersonal skills and ability to clearly decide and communicate under pressure.
Experience:2+ years
Education:Bachelor's
Skills:CommunicationInterpersonal skillsTime managementDecision-makingTeamwork
Tech Stack:ExcelWordPower PointCloud-based Selection Software

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn