Wiz

7 months ago

Technical Account Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Technical Account Manager (TAM) responsible for planning and executing customer adoption strategies, providing strategic and hands-on technical guidance, and aligning cross-functional teams to ensure adoption, retention, and success across Wiz platform deployments.

Location: Amsterdam, Netherlands

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
•Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
•Contribute to workshops to help customers unlock the full value of the Wiz platform.
•Develop trusted advisor relationships with customer stakeholders from practitioners to C-level, focusing on adoption, retention, and satisfaction.
•Measure and report on key performance indicators, help customers develop Success Plans, and guide achievement of objectives.

Key Requirements

•3+ years of experience in technical customer facing roles (e.g., Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer).
•Strong understanding of cloud services, architectures, and security best practices; CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
•Familiarity with container technologies (Docker, Kubernetes) and related security considerations.
•Strong problem-solving skills with the ability to troubleshoot complex technical issues and drive resolutions.
•Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.

Experience:3+ yearsCloud securityCybersecurityCloud servicesEnterprise software

Education:Bachelor's in Computer Science or Engineering

Skills:CommunicationInterpersonalProblem-solvingRelationship buildingCustomer success

Languages:English

Tech Stack:DockerKubernetesCloudCSP certificationsWiz platform

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Wiz

Provides cloud security platform that detects and prioritizes risks across cloud infrastructure, workloads, and identities, enabling organizations to proactively identify and remediate threats across multi-cloud environments.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: New York, United States

Founded: 2020

Website LinkedIn

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Wiz