Sales & Service Lead | Responsable Des Ventes et du Service - Royalmount

Lead sales-floor guest experience by evaluating guest connection and providing technical product education, while coaching Sales & Service Associates and cashiers to close gaps. Manage day-to-day store execution through reporting and metrics, workforce coverage, and sales initiatives. Partner with Operations & Visual leads on budgets, expenses, inventory control, vendor relationships, technology, and facilities to maintain and maximize store performance. Directly oversee recruiting, talent development, and ongoing feedback.