Assistant Store Manager | 6 Month Temporary Contract

Tapestry
New Zealand
Workplace: OnsiteTemporaryFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Communication","Problem-solving","Conflict resolution","Customer focus"]

Partner with the Store Manager to drive sales performance, operational excellence, and team development in a luxury Coach store. Lead by example on the sales floor, deliver Coach Service standards, and resolve customer issues. Recruit, onboard, and coach team members while supporting omni-channel shopping, clienteling, and customer data acquisition. Oversee compliance areas including scheduling, payroll, HR processes, loss prevention, and visual merchandising.

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Tapestry
Tapestry
2 months ago

Assistant Store Manager | 6 Month Temporary Contract

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance, operational excellence, and team development in a luxury Coach store. Lead by example on the sales floor, deliver Coach Service standards, and resolve customer issues. Recruit, onboard, and coach team members while supporting omni-channel shopping, clienteling, and customer data acquisition. Oversee compliance areas including scheduling, payroll, HR processes, loss prevention, and visual merchandising.
Location: New Zealand
Workplace: Onsite
Employment Type: Temporary · 6 months
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, and category initiatives; monitor KPIs and adjust strategies.
  • •Create an inclusive, high-energy environment that meets Coach Service standards and resolve customer issues promptly.
  • •Recruit, onboard, and coach team members; foster a collaborative culture and build a talent pipeline aligned with brand vision.
  • •Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience.
  • •Oversee operational compliance including scheduling, payroll, HR processes, loss prevention, and visual merchandising standards; maintain store safety and vendor relationships.

Key Requirements

  • •1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsLuxuryFashionRetail
Skills:LeadershipCommunicationProblem-solvingConflict resolutionCustomer focus
Languages:English
Tech Stack:Microsoft OfficeOmni-channel servicesClientelingRetail systemsSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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