Sales Associate III

Tapestry
New York
Workplace: OnsiteFull timeUSD 15 - 24.25Function: SalesExperience: 1+ yearsSkills: ["Customer focus","Interpersonal savvy","Drive for results","Learning on the fly","Dealing with ambiguity"]

Deliver an elevated, personalized luxury retail experience as the front-line ambassador for Coach. Meet individual and store sales goals by using clienteling, mobile POS, and social selling to drive cross-sells and tailored recommendations. Build lasting customer relationships, follow sales plans and KPIs, and complete daily store operations including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service and asset protection standards.

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FursaFursa
Tapestry
Tapestry
4 months ago

Sales Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Deliver an elevated, personalized luxury retail experience as the front-line ambassador for Coach. Meet individual and store sales goals by using clienteling, mobile POS, and social selling to drive cross-sells and tailored recommendations. Build lasting customer relationships, follow sales plans and KPIs, and complete daily store operations including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service and asset protection standards.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Represent Coach as a brand ambassador by following Guide to Style and Service standards while building personalized client relationships.
  • •Drive sales through cross-selling, upselling, and tailored recommendations while meeting individual and team KPIs.
  • •Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases.
  • •Complete daily store operations including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards.
  • •Maintain a clean and stocked sales floor/stockroom, follow retail policies and asset protection procedures, and process transactions including purchases, returns, exchanges, and online pickups.

Pay and Benefits

Salary: USD 15 - 24.25
Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of sales experience, preferably in luxury retail, with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including reading price/release sheets.
  • •Strong English proficiency.
  • •Clienteling and data acquisition skills, with social media savvy including short-form video (live-stream shopping/video demos preferred).
  • •Ability to work a flexible schedule, including nights and weekends, and to lift 25 lbs regularly (up to 50 lbs occasionally).
Experience:1+ yearsLuxury retail
Skills:Customer focusInterpersonal savvyDrive for resultsLearning on the flyDealing with ambiguity
Languages:English
Tech Stack:POSIPadLaptopMobile POSClienteling toolsShort-form videoSocial selling platformsWalkie-talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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