Field Service Site Lead - Diagnostic Imaging (Field: South Jersey)

Philips
New Jersey
Workplace: OnsiteFull timeUSD 39 - 61 hourlyFunction: Field Service, Maintenance & Skilled TradesExperience: 2+ yearsEducation: associatesSkills: ["Customer service","Team collaboration","Process improvement","Problem-solving","Safety awareness"]

Serve as a field site lead for diagnostic imaging equipment across South Jersey, managing customer relationships and delivering responsive installation, troubleshooting, and service. Lead and improve work-team processes, close training gaps, and help expand modality capability. Handle required administrative documentation and complete preventive maintenance and field changes while diagnosing electronic, network, and mechanical issues. Ensure timely issue resolution and travel across the geography with occasional overnight stays.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Philips
Philips
2 months ago

Field Service Site Lead - Diagnostic Imaging (Field: South Jersey)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 27 days agoStatus: Live

Job Summary

Serve as a field site lead for diagnostic imaging equipment across South Jersey, managing customer relationships and delivering responsive installation, troubleshooting, and service. Lead and improve work-team processes, close training gaps, and help expand modality capability. Handle required administrative documentation and complete preventive maintenance and field changes while diagnosing electronic, network, and mechanical issues. Ensure timely issue resolution and travel across the geography with occasional overnight stays.
Location: New Jersey
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Manage customer relationships by meeting service commitments and arrival times, resolving customer needs, and generating service revenue.
  • •Install, troubleshoot, service, and maintain diagnostic imaging equipment at customer sites; complete preventive maintenance, Field Change Orders, and installations documentation.
  • •Diagnose and resolve electronic, network, and mechanical problems using tools, support resources, and escalation processes in required timeframes.
  • •Perform administrative duties in line with Philips and regulatory requirements, including timesheets, service work orders, expense reports, and site/service documentation.
  • •Participate with the regional work team to improve processes, identify training gaps, and increase capability/capacity across modalities as needed.
Travel: Extensive travel

Pay and Benefits

Salary: USD 39 - 61 hourly
Perks:Paid Leave401kHsaEquity

Key Requirements

  • •2+ years of experience in a diagnostic imaging (field or hospital-based) service environment, or 4+ years in electromechanical industries.
  • •Preferred experience in Diagnostic X-Ray.
  • •Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, using required tools and test equipment.
  • •Associate Degree in electronics (or equivalent combination of education and experience).
  • •Ability to work flexible hours (including overtime, weekends, and on-call rotations) and safely work with radiation sources/materials with required PPE.
Experience:2+ yearsDiagnostic imagingElectromechanicalElectronic repairHealthcare
Education:Associate's in electronics
Skills:Customer serviceTeam collaborationProcess improvementProblem-solvingSafety awareness

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Philips
Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 1891
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn