Technical Product Lead, AI Email App

BJAK
Seoul
Workplace: HybridFull timeFunction: Product ManagementSkills: ["Technical judgment","Bias toward shipping","Experimentation mindset","Collaboration","Ownership"]

Lead the AI email app by defining end-to-end product requirements spanning model behavior, system behavior, and user experience. Partner with ML, backend, and client engineers to translate evaluation results and constraints into measurable decisions, quality bars, and feedback loops. Drive trade-offs across quality, latency, cost, reliability, safety, and UX, while identifying failure modes so the experience is predictable, correct, reliable, useful, and trusted.

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FursaFursa
BJAK
BJAK
3 days ago

Technical Product Lead, AI Email App

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Lead the AI email app by defining end-to-end product requirements spanning model behavior, system behavior, and user experience. Partner with ML, backend, and client engineers to translate evaluation results and constraints into measurable decisions, quality bars, and feedback loops. Drive trade-offs across quality, latency, cost, reliability, safety, and UX, while identifying failure modes so the experience is predictable, correct, reliable, useful, and trusted.
Location: Seoul
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Define end-to-end requirements for AI capabilities, including model behavior, system behavior, and user experience.
  • •Translate model capabilities, evaluation results, and technical constraints into product and system decisions.
  • •Make trade-offs across quality, latency, cost, reliability, safety, and UX.
  • •Work with ML, backend, and client engineers on system design, evaluation, and iteration.
  • •Establish evaluation frameworks and quality feedback loops, and ensure predictable behavior with graceful recovery from failure modes.

Key Requirements

  • •Strong computer science fundamentals and system design experience.
  • •Solid understanding of modern ML and how AI systems behave in production.
  • •Ability to read technical designs and work deeply with engineers.
  • •Experience owning complex, technical products end-to-end.
  • •Hands-on experience with AI/LLM-based systems, including evaluation/experimentation and iteration.
Experience:AILLMConsumer products
Skills:Technical judgmentBias toward shippingExperimentation mindsetCollaborationOwnership
Tech Stack:MLLLMsModel evaluationExperimentationPrompting

Company Brief

BJAK
Bjak is a Malaysia-based insurtech that operates an online insurance comparison and distribution platform across SEA, simplifying purchase and servicing of motor and life insurance using digital tools and AI-enabled services.
Industry: InsurTech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Selangor, Malaysia
Founded: 2019
Glassdoor
Glassdoor: 2.5
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