Xsolla

1 month ago

Technical Support Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Provide IT onboarding, hardware and software troubleshooting, and mixed on-site/remote support; manage printer/scanner maintenance, vendor relations, and asset inventory to ensure a smooth IT experience for employees in a fast-paced environment.

Location: Baku

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Entry level

Key Responsibilities

•Onboard new hires with IT setup and learning
•Maintain printers/scanners and other office equipment
•Administer internal/external services (Google, Atlassian, Okta, LDAP, VPN, SIP)
•Provide IT support for internal events (Meetups, conferences)
•Mix on-site and remote IT support for employees

Key Requirements

•Experience in IT support (hardware/software troubleshooting, installation, and maintenance)
•Experience setting up for meetings and troubleshooting AV/Conference room issues as well as office network related issues
•Experience with network administration, CCTV, security systems, and backup and recovery methods
•Excellent interpersonal skills with a customer service mindset
•Excellent communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders

Experience:ItIT services

Education:Bachelor's

Skills:Customer serviceCommunicationProblem-solvingInterpersonal skillsTeamwork

Languages:English

Tech Stack:Google WorkspaceAtlassianOktaLDAPVPNSIPCCTVAV

Company Brief

Xsolla

Provides payment, billing, distribution and commerce solutions for video game developers and publishers, enabling in-game purchases, store infrastructure, fraud protection, and global payment processing to monetize games across platforms and regions.

Industry: Payments

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Sherman Oaks, Los Angeles, United States

Founded: 2005

Website LinkedIn

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Xsolla

1 month ago

Technical Support Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Baku

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Entry level

Key Responsibilities

•Onboard new hires with IT setup and learning
•Maintain printers/scanners and other office equipment
•Administer internal/external services (Google, Atlassian, Okta, LDAP, VPN, SIP)
•Provide IT support for internal events (Meetups, conferences)
•Mix on-site and remote IT support for employees

Key Requirements

•Experience in IT support (hardware/software troubleshooting, installation, and maintenance)
•Experience setting up for meetings and troubleshooting AV/Conference room issues as well as office network related issues
•Experience with network administration, CCTV, security systems, and backup and recovery methods
•Excellent interpersonal skills with a customer service mindset
•Excellent communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders

Experience:ItIT services

Education:Bachelor's

Skills:Customer serviceCommunicationProblem-solvingInterpersonal skillsTeamwork

Languages:English

Tech Stack:Google WorkspaceAtlassianOktaLDAPVPNSIPCCTVAV

Company Brief

Xsolla

Industry: Payments

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Sherman Oaks, Los Angeles, United States

Founded: 2005

Website LinkedIn