Cabin Supervisor (Lahore, PK)

Air Arabia
Lahore
Workplace: OnsiteFull timeFunction: Data Analytics & Business IntelligenceExperience: 1-2 yearsEducation: high_schoolSkills: ["Communication","Time management","Problem-solving","Leadership","Customer service"]

Supervise cabin crew across the full flight cycle to ensure excellent passenger experience, safety, security, comfort, and wellbeing. Oversee crew readiness, attendance, grooming, briefings, and coaching, while monitoring performance against Civil Aviation Authority regulations and company SOPs. Manage in-flight customer service, boarding formalities, cabin checks, and pre-flight readiness, and take prompt action for safety/security risks or emergencies.

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FursaFursa
Air Arabia
Air Arabia
1 hour ago

Cabin Supervisor (Lahore, PK)

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Last checked: 1 hour agoStatus: Live

Job Summary

Supervise cabin crew across the full flight cycle to ensure excellent passenger experience, safety, security, comfort, and wellbeing. Oversee crew readiness, attendance, grooming, briefings, and coaching, while monitoring performance against Civil Aviation Authority regulations and company SOPs. Manage in-flight customer service, boarding formalities, cabin checks, and pre-flight readiness, and take prompt action for safety/security risks or emergencies.
Location: Lahore
Workplace: Onsite
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Manager level

Key Responsibilities

  • •Act as the airline ambassador by promoting a positive corporate image and enhancing passenger experience throughout the flight cycle.
  • •Monitor and ensure cabin crew compliance with Civil Aviation Authority regulations, licensing/documentation, conduct, and company SOPs.
  • •Conduct briefings, coach and guide cabin crew on board, and oversee crew welfare during lay-overs in foreign countries.
  • •Oversee safety and security: monitor duties on ground and aircraft, perform checks, ensure passenger safety instructions are followed, and confirm cabin safety in emergencies.
  • •Manage customer service and boarding formalities, support crew handling stressed passengers, motivate crew to achieve sales targets, and ensure secure handling of cash/credit card payments and donations.

Key Requirements

  • •Intermediate is mandatory.
  • •Active cabin crew license is a must.
  • •Training in First Aid, Safety and Emergency Procedures is a must.
  • •Fit to fly with good general health and no serious medical conditions or chronic diseases.
  • •Very good verbal and written communication skills, plus excellent time management and problem-solving skills.
Experience:1-2 yearsAviationAirlineCivil aviationIATA
Education:High School
Skills:CommunicationTime managementProblem-solvingLeadershipCustomer service
Licenses:Active cabin crew license
Certifications:Active cabin crew licenseFirst AidEmergency Procedures
Languages:English
Tech Stack:Microsoft Office

Company Brief

Air Arabia
Air Arabia is a low-cost carrier based in the United Arab Emirates, offering scheduled passenger and cargo services across the Middle East, North Africa, Asia and Europe with a focus on affordable regional air travel.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Sharjah, United Arab Emirates
Founded: 2003
WebsiteLinkedIn