Customer Experience Banker - South Lyon, MI

Serve as a financial concierge for walk-in customers, helping retain and grow consumer and business relationships. Proactively identify customer goals and recommend appropriate deposit accounts and other banking products and services. Accurately process transactions, balance daily, and resolve issues while delivering excellent service. Use a disciplined sales process, follow-up, outbound calling, and partner/customer referrals to expand relationships. Follow operational, security, risk, and regulatory policies.