Partner Success Associate

Button
Denver, New York
Workplace: HybridFull timeUSD 65,000 - 95,000 annuallyFunction: Customer Success & Account ManagementExperience: 2+ yearsSkills: ["Communication","Analytical thinking","Negotiation","Presentation","Problem-solving"]

Partner Success Associate focused on understanding customers’ priorities, delivering proactive service, and driving value through data-driven insights, strategic account plans, and renewals. You’ll present performance reports, evangelize Button’s products to partners, oversee integrations with the solutions engineering team, and collaborate across teams to maximize partner revenue and satisfaction in a multi-location US market.

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Button
Button
6 months ago

Partner Success Associate

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Last checked: 13 hours agoStatus: Live

Job Summary

Partner Success Associate focused on understanding customers’ priorities, delivering proactive service, and driving value through data-driven insights, strategic account plans, and renewals. You’ll present performance reports, evangelize Button’s products to partners, oversee integrations with the solutions engineering team, and collaborate across teams to maximize partner revenue and satisfaction in a multi-location US market.
Location: Denver, New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Gain a deep understanding of customers' business priorities, KPIs, and challenges to anticipate partner needs and deliver exceptional service.
  • •Prepare and present regular performance reports for partners, highlighting key metrics, trends, and insights.
  • •Secure partner adoption of key products, marketing campaigns, and initiatives via routine meetings and executive business reviews.
  • •Proactively monitor user flows and performance, identifying opportunities for optimization and coordinating with internal teams.
  • •Craft and execute strategic account plans based on partner priorities and manage renewals and upsell opportunities.

Pay and Benefits

Salary: USD 65,000 - 95,000 annually
Perks:401kHealth InsuranceDentalVisionPaid LeaveWeworkMobile StipendLifestyle StipendOne Medical

Key Requirements

  • •At least 2 years of demonstrated experience in account management and revenue growth for high value, strategic accounts for B2B companies.
  • •Strong ability to leverage data and analytics to communicate insights to client stakeholders.
  • •Excellent written and verbal communication skills, including experience creating and presenting executive business reviews.
  • •Detail-oriented with strong organizational skills and the ability to deliver with speed and accuracy.
  • •Self-motivated team player with negotiation, presentation, and influence capabilities at all levels.
Experience:2+ yearsB2BSaaSPartner managementAccount management
Skills:CommunicationAnalytical thinkingNegotiationPresentationProblem-solving
Languages:English

Company Brief

Button
Provides a partnership and commerce platform that connects apps, publishers, and brands to drive consumer acquisitions and in-app commerce through deep linking, measurement, and performance-based partnerships.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Headquarters: New York, United States
Website