Manager, Product Management - Consumer Experience / MarTech

Discover Financial
Richmond, Chicago, New York
Workplace: OnsiteFull timeUSD 164,800 - 188,100 annuallyFunction: Communications, PR & CommunityExperience: 3+ yearsEducation: bachelorsSkills: ["Transformational leadership","Cross-functional collaboration","Customer focus","Business focus","Integrated problem solving"]

Lead product efforts for consumer marketing, messaging, and personalization capabilities within the Consumer & Developer Experience organization. You’ll drive technology-enabled, customer-focused outcomes by applying the product framework—human-centered thinking, business leverage, integrated problem solving, and transformational leadership—while partnering with cross-functional teams to shape scalable digital experiences for millions of users.

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Discover Financial
Discover Financial
1 month ago

Manager, Product Management - Consumer Experience / MarTech

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead product efforts for consumer marketing, messaging, and personalization capabilities within the Consumer & Developer Experience organization. You’ll drive technology-enabled, customer-focused outcomes by applying the product framework—human-centered thinking, business leverage, integrated problem solving, and transformational leadership—while partnering with cross-functional teams to shape scalable digital experiences for millions of users.
Location: Richmond, Chicago, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Own core, cross-cutting consumer capabilities that intelligently drive and optimize individual customer interactions.
  • •Partner with Experience Platforms to ensure quality, consistency, and analytical depth of customer-facing digital channels.
  • •Fuse data and AI with front-end engineering to deliver seamless digital experiences.
  • •Lead cross-functional teams to solve customer problems and drive organizational alignment.
  • •Apply the product framework to reimagine solutions, execute with leverage, resolve complex problems, and mitigate product risks.

Pay and Benefits

Salary: USD 164,800 - 188,100 annually

Key Requirements

  • •Bachelor’s or Master’s degree in a quantitative field, Business, or Marketing (or in the process of obtaining it by the scheduled start date).
  • •OR Bachelor’s degree in any field plus 3 years of Product Management experience.
  • •Experience translating business strategy and analysis into consumer-facing digital products.
  • •Familiarity with marketing technologies, content systems, or CMS systems.
Experience:3+ years
Education:Bachelor's in quantitative field, business, or marketing
Skills:Transformational leadershipCross-functional collaborationCustomer focusBusiness focusIntegrated problem solving
Tech Stack:DataAIFront-end engineeringMarketing technologiesContent systemsCMS systems

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn