Associate Revenue Operations Specialist

Perforce
Pune
Workplace: HybridFull timeFunction: Revenue Operations (RevOps)Experience: 2+ yearsEducation: bachelorsSkills: ["Communication","Customer service","Diplomacy","Attention to detail","Prioritization"]

Support the revenue renewal and post-sales process by managing license operations, quotes, and order processing/fulfillment. Maintain accurate customer data in internal systems, resolve customer issues to protect SLA commitments, and help prevent attrition by addressing at-risk renewals. Use Salesforce, NetSuite, and internal applications to generate reports, issue license keys, and recommend process improvements while coordinating supplier setup documentation as needed.

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FursaFursa
Perforce
Perforce
1 day ago

Associate Revenue Operations Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Support the revenue renewal and post-sales process by managing license operations, quotes, and order processing/fulfillment. Maintain accurate customer data in internal systems, resolve customer issues to protect SLA commitments, and help prevent attrition by addressing at-risk renewals. Use Salesforce, NetSuite, and internal applications to generate reports, issue license keys, and recommend process improvements while coordinating supplier setup documentation as needed.
Location: Pune
Workplace: Hybrid
Employment Type: Full time
Job Function: Revenue Operations (RevOps)
Seniority: Mid level

Key Responsibilities

  • •Process orders and issue license keys accurately and on time using Salesforce, NetSuite, and internal applications.
  • •Provide customer quotes, invoices, and related information while maintaining customer records and data integrity.
  • •Resolve customer issues and mitigate potential attrition during the contract term to support SLA commitments.
  • •Leverage CRM reporting to pull reports, identify gaps, and recommend process improvements.
  • •Communicate to management on significant at-risk or closed-lost renewals; support supplier setup documentation as required.

Key Requirements

  • •Bachelor’s degree, preferably in Business Administration or a related program, or equivalent experience.
  • •2+ years in a customer service support role or order processing environment.
  • •Excellent written and oral communication skills and strong diplomacy for customer-facing work.
  • •High attention to detail with the ability to deliver accuracy across multiple tasks simultaneously.
  • •Understanding of revenue operations and customer service support; Salesforce experience preferred.
Experience:2+ yearsRevenue operationsOrder processing
Education:Bachelor's
Skills:CommunicationCustomer serviceDiplomacyAttention to detailPrioritization
Languages:English
Tech Stack:SalesforceNetSuiteExcelWordPowerpointCRM

Company Brief

Perforce
Provides enterprise version control, collaboration, and DevOps tools — including Helix Core, Swarm, and integrated application lifecycle solutions — for software development, game studios, and large engineering teams to manage code and digital assets.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Minneapolis, United States
Founded: 1995
WebsiteLinkedIn