Sr. Manager, Connected Services

Airbus
United States
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Leadership","Strategic thinking","Cross-functional collaboration","Partnership building","Data-driven decision-making"]

Lead the North America Connected Services transformation, driving a data-driven shift in services offerings and improving asset profitability, mission performance, and operational safety. Own the eSolutions lifecycle across sales administration, integrations, data migration, and level 2/3 support. Enforce complex data-sharing, IP, and export-control boundaries, align ground tool delivery with aircraft programs, and champion internal data analytics. Define strategy, manage regional KPIs, forecasts, and training for customer center and sales teams.

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FursaFursa
Airbus
Airbus
1 month ago

Sr. Manager, Connected Services

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Last checked: 47 minutes agoStatus: Live

Job Summary

Lead the North America Connected Services transformation, driving a data-driven shift in services offerings and improving asset profitability, mission performance, and operational safety. Own the eSolutions lifecycle across sales administration, integrations, data migration, and level 2/3 support. Enforce complex data-sharing, IP, and export-control boundaries, align ground tool delivery with aircraft programs, and champion internal data analytics. Define strategy, manage regional KPIs, forecasts, and training for customer center and sales teams.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Oversee the eSolutions lifecycle, including regional sales administration, software integration, data migration, and level 2/3 technical support infrastructure.
  • •Enforce end-to-end service delivery by managing data-sharing agreements, IP boundaries, and intangible export control regulations across international borders.
  • •Serve as the regional champion for data-driven business models, collecting business requirements and leading MVP delivery using Agile PLM practices with the IM team.
  • •Define and execute the Connected Services strategy for North America, shaping regional-to-central alignment and leading make-or-buy policy decisions and support M&A activities.
  • •Set connected services performance targets, monitor operational and financial KPIs, consolidate and deliver forecast inputs, and train Connected Services referents and sales/support teams.
Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisabilityPaid LeaveParental LeaveLearning BudgetEquity

Key Requirements

  • •BS in Engineering, Information Management/Technology, Business, or a related field.
  • •10 years in aviation or another technical industry.
  • •3 years of project management experience.
  • •Ability to use analytics to drive operational efficiency and revenue generation outcomes.
  • •Understanding of data governance and intangible export control.
Education:Bachelor's
Skills:LeadershipStrategic thinkingCross-functional collaborationPartnership buildingData-driven decision-making
Tech Stack:Google SuiteMicrosoft OfficeAgile PLMESolutions

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Airbus
Designs, manufactures, and sells commercial aircraft, helicopters, defense and space systems, and related services worldwide. Airbus is a leading aerospace and defense company delivering integrated solutions for civil and military aviation customers.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Toulouse, France
Founded: 1970
WebsiteLinkedIn