Manager-Digital Product Management

American Express
Gurugram
Workplace: HybridFull timeFunction: Communications, PR & CommunityExperience: 7+ yearsSkills: ["Strategic thinking","Problem solving","Stakeholder management","Facilitation","Executive communication","Documentation"]

Define and evolve end-to-end business architecture for ISP, translating strategy into capabilities, processes, user journeys, and data flows. Drive standardization and reusable solution approaches across cross-servicing initiatives, aligning product and technology teams through PI planning, governance forums, and dependency management. Develop executive architecture views, capability maps, roadmaps, and decision materials to support leadership alignment, while identifying gaps and simplifying experiences to improve operational efficiency.

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FursaFursa
American Express
American Express
2 days ago

Manager-Digital Product Management

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Define and evolve end-to-end business architecture for ISP, translating strategy into capabilities, processes, user journeys, and data flows. Drive standardization and reusable solution approaches across cross-servicing initiatives, aligning product and technology teams through PI planning, governance forums, and dependency management. Develop executive architecture views, capability maps, roadmaps, and decision materials to support leadership alignment, while identifying gaps and simplifying experiences to improve operational efficiency.
Location: Gurugram
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Define and maintain end-to-end business architecture for ISP, including capabilities, processes, user journeys, and data mapping documentation.
  • •Establish common business architecture standards across ISP and guide teams toward consistent, reusable solutions to reduce duplication.
  • •Support Big Room Planning and PI planning by aligning priorities, capacity, sequencing, dependencies, and expected business outcomes.
  • •Lead recurring business solution discussions across Product teams, resolving business architecture questions earlier and improving engagement with Technology.
  • •Develop executive-level architecture views (capability maps, roadmaps, recommendations) and lead Product Governance forums to drive alignment on priorities, decisions, risks, and execution.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisabilityPaid LeaveParental LeaveRetirement

Key Requirements

  • •7+ years of industry experience across software development, product, business architecture, or transformation with enterprise-scale platform experience.
  • •Experience shaping and delivering enterprise-grade platforms, including strategy, vision, roadmaps, capabilities, and goals.
  • •Demonstrated business architecture, product strategy, platform strategy, or large-scale transformation experience.
  • •Sufficient technical depth to partner effectively with Technology on platform architecture, integrations, dependencies, and solution design.
  • •Strong stakeholder management, facilitation skills, and ability to translate complex concepts into executive-level narratives and visual models.
Experience:7+ yearsEnterprise platformsSoftware developmentProduct managementDigital transformation
Skills:Strategic thinkingProblem solvingStakeholder managementFacilitationExecutive communicationDocumentation

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn