Group Sales Manager

Choice Hotels
Chicago
Workplace: OnsiteFull timeFunction: SalesExperience: 2-4 yearsEducation: high_schoolSkills: ["Communication","Negotiation","Presentation","Customer focus","Collaboration"]

Drive group revenue for a Radisson hotel by proactively prospecting, closing, and coordinating group business and event execution. Partner with the Director of Sales on market-segment goals, manage RFPs, develop proposals/contracts, and maintain strong customer relationships for repeat bookings and referrals. Support guest satisfaction through service standards, oversee sales reports and goal forecasts, and contribute to hotel business strategies, market research, and networking/community events.

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Choice Hotels
Choice Hotels
1 month ago

Group Sales Manager

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Last checked: 30 days agoStatus: Live

Job Summary

Drive group revenue for a Radisson hotel by proactively prospecting, closing, and coordinating group business and event execution. Partner with the Director of Sales on market-segment goals, manage RFPs, develop proposals/contracts, and maintain strong customer relationships for repeat bookings and referrals. Support guest satisfaction through service standards, oversee sales reports and goal forecasts, and contribute to hotel business strategies, market research, and networking/community events.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Achieve market share and revenue goals by managing group booking sales initiatives, proposals/contracts, and RFP responses aligned with brand standards.
  • •Solicit new business using outside sales calls, prospecting, hotel tours, and client hosting; deliver and sell hotel features and benefits.
  • •Collaborate with events/convention services to ensure maximum occupancy and communicate client contracted requests to relevant departments.
  • •Participate in development and implementation of hotel business strategies aligned with brand mission/vision/values, including individual sales goals.
  • •Maintain guest satisfaction by reinforcing service standards, handling guest issues with empathy, and producing monthly booking reports and goal forecasts.
Travel: Low travel

Key Requirements

  • •High school diploma required; associate or bachelor’s degree preferred.
  • •Minimum two to four years of hotel sales experience.
  • •Local market knowledge preferred.
  • •Experience managing to brand standards and collaborating effectively with hotel teams.
  • •Proficient computer skills (Microsoft Office suite, Delphi and/or Opera) and general knowledge of contract laws.
Experience:2-4 yearsHospitalityHotel sales
Education:High School
Skills:CommunicationNegotiationPresentationCustomer focusCollaboration
Tech Stack:Microsoft OfficeDelphiOpera

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Choice Hotels
Operates and franchises a global portfolio of hotel brands, providing reservation, marketing, and franchise support services to independent and chain hotels across economy to upscale segments.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Rockville, United States
Founded: 1939
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Glassdoor: 3.6
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