Technical Account Manager (Technical Advisory)

Sonar Source
London
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Listening","Communication","Presentation","Teamwork","Attention to detail","Autonomy"]

Own technical success for Sonar accounts by listening to customer and partner challenges, formalizing adoption inhibitors, and building plans to improve outcomes. Conduct deployment audits and drive remediation, evangelize the Sonar methodology, and educate developers and managers on static code analysis. Run QBRs with account sales, track account technical health and roadmap needs, and help grow usage, maturity, and retention.

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FursaFursa
Sonar Source
Sonar Source
18 hours ago

Technical Account Manager (Technical Advisory)

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Last checked: 52 minutes agoStatus: Live

Job Summary

Own technical success for Sonar accounts by listening to customer and partner challenges, formalizing adoption inhibitors, and building plans to improve outcomes. Conduct deployment audits and drive remediation, evangelize the Sonar methodology, and educate developers and managers on static code analysis. Run QBRs with account sales, track account technical health and roadmap needs, and help grow usage, maturity, and retention.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Actively listen to customers and partners, formalize technical pains and adoption inhibitors, and create plans to overcome them.
  • •Report technical or functional gaps internally and advocate for resolution, while maintaining product expertise by tracking Sonar development.
  • •Grow Sonar usage within accounts and increase account maturity, satisfaction, and retention by lowering risk of churn or downgrade.
  • •Run deployment audits, ensure technical deployment/operations align with account needs and tool criticality, and drive remediation plans.
  • •Evangelize the Sonar methodology, educate developers and managers on static code analysis, run QBRs with account sales, and influence roadmap based on account needs.

Key Requirements

  • •At least 5 years of practical experience in software development or DevOps engineering to understand products and how users enjoy them.
  • •At least 5 years of experience in pre- or post-sales customer-facing activities.
  • •Strong listening skills and the ability to formalize and abstract customer and partner needs.
  • •Excellent presentation and written/verbal communication skills.
  • •Attention to detail, a team-oriented mindset, and the ability to work with limited supervision.
Experience:DevOpsSoftware developmentPre-salesPost-salesCustomer-facing
Skills:ListeningCommunicationPresentationTeamworkAttention to detailAutonomy
Tech Stack:SonarQubeSonarSweepClaude CodeCodexCursorGitHub CopilotGeminiDevinStatic code analysisAI code reviewDevOps

Company Brief

Sonar Source
Builds static code analysis and continuous inspection tools (SonarQube, SonarCloud, SonarLint) that identify bugs, vulnerabilities, and code smells across multiple languages to help teams improve code quality and maintainability.
Industry: Developer Tools
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Geneva, Switzerland
Founded: 2008
WebsiteLinkedIn