Sr. Systems Engineer (West Coast)

Atlas Technica
United States
Workplace: RemoteFull timeFunction: IT Operations (Systems/Network Admin)Experience: 3+ yearsSkills: ["Communication","Troubleshooting","Documentation","Organization","Problem-solving"]

Provide advanced remote systems administration and escalation support for Atlas Technica client environments. You’ll troubleshoot complex infrastructure issues, administer Microsoft 365 (Exchange Online, SharePoint, Intune, Teams, Entra ID), support Windows Server/Active Directory, and resolve networking, security, virtualization, and Microsoft Azure workloads. As a technical escalation point, you’ll mentor engineers, manage tickets, and improve documentation and standards within a West Coast/Pacific Time remote schedule.

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Atlas Technica
Atlas Technica
1 day ago

Sr. Systems Engineer (West Coast)

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Last checked: 1 hour agoStatus: Live

Job Summary

Provide advanced remote systems administration and escalation support for Atlas Technica client environments. You’ll troubleshoot complex infrastructure issues, administer Microsoft 365 (Exchange Online, SharePoint, Intune, Teams, Entra ID), support Windows Server/Active Directory, and resolve networking, security, virtualization, and Microsoft Azure workloads. As a technical escalation point, you’ll mentor engineers, manage tickets, and improve documentation and standards within a West Coast/Pacific Time remote schedule.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Provide advanced remote IT support and technical assistance across assigned client environments.
  • •Serve as an escalation point for complex technical, client-impacting issues and mentor engineers through troubleshooting and knowledge sharing.
  • •Manage and resolve complex support requests through the organization’s ticketing system.
  • •Administer and support Microsoft 365 technologies (Exchange Online, SharePoint Online, Microsoft Intune, Microsoft Teams, Microsoft Entra ID) and Windows Server/Active Directory (including Group Policy, identity and access management, endpoint management).
  • •Troubleshoot networking, virtualization, cybersecurity, and cloud/infrastructure issues; support Microsoft Azure workloads and maintain technical documentation and standards.

Key Requirements

  • •3+ years of relevant IT experience in systems engineering, systems administration, desktop support, infrastructure support, or a related technical environment.
  • •Strong end-user and desktop support experience across Microsoft Windows and common workplace technologies.
  • •Significant experience supporting Microsoft 365, including Exchange Online, SharePoint Online, Microsoft Intune, and Microsoft Entra ID.
  • •Strong knowledge of Windows Server, Active Directory, Group Policy, identity and access management, and related systems-administration technologies.
  • •Experience troubleshooting endpoint protection/threat management (e.g., Sophos or similar) and endpoint/device environments.
Experience:3+ yearsManaged servicesFinancial services
Skills:CommunicationTroubleshootingDocumentationOrganizationProblem-solving
Tech Stack:Microsoft 365Exchange OnlineSharePoint OnlineMicrosoft IntuneMicrosoft TeamsMicrosoft Entra IDMicrosoft Windows ServerActive DirectoryGroup PolicyIdentity and access managementEndpoint managementSophosVMwareHyper-VCitrixTCP/IPDNSDHCPLAN/WANVPN

Company Brief

Atlas Technica
Managed service provider delivering cloud-first IT, cybersecurity, and managed infrastructure tailored to hedge funds, private equity firms, and alternative investment organizations.
Industry: Professional Services
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: New York, United States
Founded: 2016
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