Freshworks

1 week ago

Senior Software Engineer - Systems

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Design, develop, and maintain scalable backend services and REST APIs, building modular, reliable software using cloud-native, microservices architectures. Collaborate with Product Managers, Designers, QA, and senior engineers to deliver high-quality features. Optimize performance across APIs, databases, and queries, contribute to code reviews, and participate in debugging and on-call rotations. Own unit and integration testing and work with CI/CD pipelines to ship efficiently.

Location: Chennai

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Responsibilities

•Design, develop, test, and maintain scalable backend services and REST APIs.
•Build reliable, modular, maintainable software following engineering best practices.
•Collaborate with Product Managers, Designers, QA, and senior engineers to deliver high-quality features.
•Participate in design and implementation of cloud-native, microservices-based applications, optimizing performance and database queries.
•Contribute to code reviews, debug production issues, participate in on-call rotations as required, and write unit/integration tests using CI/CD pipelines.

Key Requirements

•3–5 years of experience in backend software development.
•Strong knowledge of Data Structures & Algorithms (DSA) and the ability to write efficient, optimized code.
•Strong understanding of Object-Oriented Programming (OOP) and software design principles.
•Experience developing RESTful APIs and backend services, including system design fundamentals and distributed systems concepts.
•Hands-on experience with relational databases (MySQL/PostgreSQL) and exposure to NoSQL, caching (Redis/Memcached), and messaging (Kafka/RabbitMQ or similar).

Education:Bachelor's in Computer Science, Engineering, or related field

Skills:Problem-solvingAnalytical thinkingCommunicationCollaborationOwnership

Languages:English

Tech Stack:GitHub CopilotREST APIsMicroservicesCloud-nativeMySQLPostgreSQLNoSQLRedisMemcachedKafkaRabbitMQAWSGCPGitCI/CDAgileUnit testsIntegration testsObservabilityLogging

Company Brief

Freshworks

Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Mateo, United States

Founded: 2010

Glassdoor: 3.5

Website LinkedIn Glassdoor

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Freshworks

1 week ago

Senior Software Engineer - Systems

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Chennai

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Responsibilities

•Design, develop, test, and maintain scalable backend services and REST APIs.
•Build reliable, modular, maintainable software following engineering best practices.
•Collaborate with Product Managers, Designers, QA, and senior engineers to deliver high-quality features.
•Participate in design and implementation of cloud-native, microservices-based applications, optimizing performance and database queries.
•Contribute to code reviews, debug production issues, participate in on-call rotations as required, and write unit/integration tests using CI/CD pipelines.

Key Requirements

•3–5 years of experience in backend software development.
•Strong knowledge of Data Structures & Algorithms (DSA) and the ability to write efficient, optimized code.
•Strong understanding of Object-Oriented Programming (OOP) and software design principles.
•Experience developing RESTful APIs and backend services, including system design fundamentals and distributed systems concepts.
•Hands-on experience with relational databases (MySQL/PostgreSQL) and exposure to NoSQL, caching (Redis/Memcached), and messaging (Kafka/RabbitMQ or similar).

Education:Bachelor's in Computer Science, Engineering, or related field

Skills:Problem-solvingAnalytical thinkingCommunicationCollaborationOwnership

Languages:English

Tech Stack:GitHub CopilotREST APIsMicroservicesCloud-nativeMySQLPostgreSQLNoSQLRedisMemcachedKafkaRabbitMQAWSGCPGitCI/CDAgileUnit testsIntegration testsObservabilityLogging

Company Brief

Freshworks

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Mateo, United States

Founded: 2010

Glassdoor: 3.5

Website LinkedIn Glassdoor