Legal Engineer, Custom Solutions

Harvey
London
Workplace: HybridFull timeFunction: Legal, Risk & ComplianceSkills: ["Relationship building","Executive engagement","Presentation","Communication","Curiosity"]

Partner with law firm and in-house legal teams to drive adoption of an AI legal platform. Lead onboarding sessions, training workshops, and ongoing enablement to increase utilization and support renewals. Collaborate with Customer Success Managers and Account Executives to identify expansion opportunities, surface adoption obstacles, and translate legal practice needs into actionable product feedback. Monitor usage trends, re-engage at-risk accounts, and create customer-facing training content.

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Harvey
Harvey
19 hours ago

Legal Engineer, Custom Solutions

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Last checked: 3 hours agoStatus: Live

Job Summary

Partner with law firm and in-house legal teams to drive adoption of an AI legal platform. Lead onboarding sessions, training workshops, and ongoing enablement to increase utilization and support renewals. Collaborate with Customer Success Managers and Account Executives to identify expansion opportunities, surface adoption obstacles, and translate legal practice needs into actionable product feedback. Monitor usage trends, re-engage at-risk accounts, and create customer-facing training content.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Mid level

Key Responsibilities

  • •Build trusted relationships with law firm and in-house legal teams by understanding workflows and providing tailored guidance for incorporating AI into daily practice.
  • •Design and lead onboarding, training workshops, and ongoing enablement programs to drive adoption and maximize platform value.
  • •Partner with Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
  • •Surface adoption obstacles using legal empathy and thoughtful questions, then develop and implement strategies to overcome them.
  • •Translate legal practice needs into actionable product and engineering feedback; contribute customer-facing content such as training materials and use case guides.

Key Requirements

  • •JD or equivalent legal qualification.
  • •At least 3 years of experience practicing law at a top-tier law firm (Vault 50 or equivalent), preferably with a corporate law or litigation focus.
  • •Ability to establish strong relationships with key decision makers and credibility across legal and executive levels.
  • •Outstanding presentation skills for legal and executive audiences (presentations, demos, and impromptu communication).
  • •Strong understanding of legal processes and challenges faced by legal professionals; curiosity about AI’s potential to transform the legal industry.
Skills:Relationship buildingExecutive engagementPresentationCommunicationCuriosity

Company Brief

Harvey
Harvey builds domain-specific generative AI for legal and professional services, automating contract analysis, due diligence, compliance, and litigation workflows for law firms and corporate legal teams.
Industry: LegalTech
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2022
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor