Senior Workday Support Advisor

Support the global HR systems helpdesk by responding to Workday user queries submitted via Zendesk. Manage Workday maintenance tasks, including setup values and role assignments, and prepare Excel-based bulk import templates after comparing datasets. Use Workday Sandbox, Worker History, and Workday Community to research issues, collaborate with HR teams to review recurring tickets, and provide user training while maintaining a knowledge bank and confidential HR data.