Technical Support Engineer - Cloud (Remote, BRA)

Provide technical leadership to help customers integrate, deploy, and maintain the CrowdStrike service. Own customer issues end-to-end—from initial troubleshooting and root-cause identification through resolution or escalation—while meeting high standards for response quality and timeliness. Document bugs and create troubleshooting knowledge base content, and use process improvement to better support customers in a fast-paced, highly technical environment.